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British Parking Awards 2007
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 Finalists, winners and commended. |
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 The London Borough of Wandsworth
Parking Permit Fraud Team is combating blue badge fraud
Cambridge City Council & Legion Parking Services (Commended)
The 2006 winner, Cambridge has continued to improve its service. Its permit regimes are more customer-friendly. Staff training has been accredited and its website enhanced.
Sandwell Metropolitan Borough Council & APCOA
Sandwell and APCOA seem to get on well. Their staff even share an office! The attendants patrol the borough on scooters, meaning no illegal parkers are safe.
London Borough of Southwark & APCOA (Commended)
APCOA and Southwark council have worked together for a decade. The contract covers camera enforcement of bus lanes, housing estate parking and the provision of over 50 lollipop people.
Transport for London
The Traffic Enforcement Camera Operations team works with the Metropolitan Police to manage parking on the Red Route network. It has 850 traffic wardens and operates hundreds of cameras. It is planning a city-wide removal service. |
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Q-Parks Cedars car park at the Musgrove Park Hospital, Taunton,
Belgrade Plaza, Coventry
Submitted by Oakmoor Deeley Partnership
Building Belgrade Plaza involved taking the Leigh Mills car park and doubling it in size. It now has over one thousand spaces.
Shields Road Subway Station (Commended)
Submitted by Glasgow City Council
Shields Road is a busy park & ride site. The car parks design echoes that of Charles Rennie Macintoshs Scotland Street School Museum.
Broadgreen Hospital, Liverpool
Submitted by Vinci Park
This car park has created order out of chaos at a busy hospital. It provides a safe and secure parking place for staff, patients and visitors.
Shudehill Interchange (Commended)
Submitted by NCP & Manchester City Council
Designed in the wake of an IRA bombing, this monumental car park and transport interchange makes dramatic use of glass and steel. |
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 Makers Parkings revamp of Bedfords Queen Street
multi-storey is a model project.
Parrock Street, Gravesend (Commended)
Submitted by Brett Construction
This popular surface car park was suffering from subsidence. It now has an improved layout and even more spaces. There is even room to enable the building of much needed new homes in the town centre.
Drovers Way & Russell Avenue, St Albans (Commended)
Submitted by NCP
NCP St Albans took two run-down car parks in the historic city and turned them into popular shoppers car parks. Crime is down by half and revenues up.
Quadrant Car Park
Submitted by Makers and City & County of Swansea Council.
This car park serves a busy shopping centre. The refurbishment has stopped
structural decay and has created a secure parking experience.
Ankerside Shopping Centre, Tamworth
Submitted by USL StructureCare
Ankerside is the economic heart of Tamworth. Its car park has new payment systems, CCTV and lighting. It was made more colourful and watertight. |
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Coventrys Belgrade Plaza project saw a multi-storey double in size
BELGRADE PLAZA was a conundrum. Was it a refurbishment or a new build? Whatever it was, the end result is a feat of engineering skill.
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BAAs SPARKS Award programme encourages its parking contractors to excel in serving the public.
BAA HAS SEVEN AIRPORTS: Heathrow, Gatwick, Stansted, Southampton, Glasgow, Edinburgh and Aberdeen. It has
built an estate of over 95,000 spaces in 33 different car park locations. Five of the countrys best known car park operators operate these car parks APCOA Parking (UK), Central Parking System, Chauffered Parking, Meteor and National Car Parks.
Central Parking System Park & Fly
Park & Fly is a business car park at London Heathrow. It is used by business travellers and leisure travellers who are attracted by the convenience of pre-booking, credit card recognition at barriers and car cleaning services.
Central Parking System at The Gate (Commended)
Last year Wilson Scorer collected the parking person of the year award for his work at the Gate. This year his team mates were commended. They can change tyres and re-charge your car. Obviously useful guys to know.
Philips Collection Services debtor information
People who have not paid their fines are customers too. Bailiff company Philips has developed a customer pack for debtors. There is even a dedicated website so debtors can confidentially check their details.
Swansea Park & Ride (Commended)
Besides express bus routes to and from town, Swansea Park & Ride offers multi-ride tickets, blue badge bays, parent & child bays and a car care club. Little wonder that passenger satisfaction is running at 99%. |
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RingGo Phone Parking (Commended)
Submitted by Cobalt Telephone Technologies, APCOA and Spur Information Solutions.
A third of parking payments at some Great Western stations are made using a mobile phone. So Cobalt, APCOA and Spur have developed a way for attendants to
check who has paid by using a hand held computer.
Park & Boat at Gunwharf Quays
Gunwharf Quays has its own 500-metre marina. This enabled it to run a park & sail service last summer. Customers park at the Continental Freight Ferry Terminal
car park and cruise to the shops.
Emirates Stadium Matchday Traffic Arrangements
Submitted by Parking Projects
Planning approval for Arsenals move to its 60,000-seat stadium depended partly on the safe arrival and departure of fans. Parking Projects conducted massive consultations with residents. It then worked with the club, Metropolitan Police, British Transport Police and London Underground to create new parking zones.
Creation of Undercroft Parking at ExCeL (Commended)
Submitted by Maker
ExCeL hosts events such as the Boat Show and Motor Show. These attract lots of visitors. So a space the size of 11 football pitches beneath the centre was converted into parking.
Deployment of Mobile ANPR
Submitted by NCP
NCP tracks down congestion charge and road tax evaders for Transport for London and the DVLA respectively. It uses vans which check the number plates of parked cars against a database. The vans then call up clamping and removal crews.
Poole Vehicle Crime Task Group (Commended)
The Poole task force includes council staff, Dorset Police and community crime reduction groups. They run publicity campaigns and have helped gain the towns Park Mark status for car parks. Decoy cars that spray smart water snare car thieves.
St Helens Council & APCOA (Commended)
APCOA has networked payment systems at 13 car parks across the town. This has released staff for patrol duties.
Pay by Phone Pilot
Submitted by Westminster City Council & Verrus UK
Westminster has created the UKs first cashless street parking environment. It has
removed costly on-street meters that were expensive to maintain. Now drivers pay
visitors by Chip & PIN or using mobile phones.
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 Sheffields Meadowhall shopping centre has massively reduced car crime while enhancing customer service.
Canalside Car Park, Brindleyplace, Birmingham
Brindleyplace
The Canalside Car Park offers a secure and modern parking location. It has 52
CCTV cameras, uniformed staff and boasts an almost zero crime level. The in- house operation carries out regular customer surveys to assess its services, which include valet parking and complimentary bike racks and motorbikes areas.
Gunwharf Quays, Portsmouth (Commended)
Gunwharf Quays Management
Since winning the 2006 British Parking Award, the team at Gunwharf Quays
have created weekend overflow car parks via deals with the adjacent University
of Portsmouth. The Continental Freight Ferry Terminals car park was served by a
Park & Sail service this summer, while a park & ride was run in partnership with
IBM, the city council and First Buses.
WestQuay, Southampton (Commended)
WestQuay
WestQuays two multi-storeys offer 4,000 parking spaces a third of those in
the city centre. The car parks are linked into the ROMANSE urban traffic control
system. Inside they feature parent & baby bays on every floor, disabled bays
and shopping collection points. They are also used by retailers for marketing
campaigns.
NCP Worthing
National Car Parks
NCP manages an estate of 31 car parks for Worthing Borough Council. NCP is
spending 4.2m on refurbishment works on the car parks. Specification,
procurement and project management is carried out by the companys in-house
team of building surveyors.
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| Westminster Parking Services |
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 Anjna Patel
Sandwells Anjna Patel is a one woman dynamo who has re-energised the parking world.
Jean Farrow, London Borough of Islington
Jean Farrow has just retired after a 37-year career in parking management. She worked for Westminster, where she took on the councils notorious leader Shirley Porter, and for Camden. At Islington she has overseen the development of CCTV used to control parking and anti-social behaviour.
Sylvie Glossop, London Borough of Islington
Sylvie Glossop joined Parking Projects in 2003 straight from school. She is now studying part-time for a degree in civil engineering. As Environmental Management Systems Coordinator she helped the council achieve an environmental quality assurance standard at the first attempt.
Andrew MacKinnon, PropInvest.
The Sid Vicious of Parking is also known as The Car Park Guru. Andrew Mackinnon runs eight shopping centre car park operations, including the award-winning Paisley Centre. He wants to make sure drivers know their most
treasured purchase is safe while they go shopping.
Steven Nicholl, Q-Park Glasgow
Steve Nicholl is a whirlwind of activity and passion. He has forged threeseparate sites into a cohesive unit. He is keen to test out new ideas, including designing the Clean & Save initiative.
Keely Woods, London Borough of Islington
Keely started her career as a parking attendant in Tower Hamlets in 1987. Now policy manager at Islington, she produces policy documents, manages a large GIS workload, has revamped the suspension service and ran a disabled parking bay pilot. All this work won her the Islington Manager of the Year award. |
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 National Car Parks
NATIONAL CAR PARKS directors and managers challenged themselves to transform the organisations management
style from one more suitable for a 1950s organisation into one fit for a 21st century business. |
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The parking professional Jean Farrow
Manager par excellence Keely Woods
Way2Go! Sylvie Glossop
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| Source: |
British Parking Awards |
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