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NPAs Certified Parking Professional (CPP) Program is a comprehensive curriculum designed to assist managers in performing their duties in an effective and professional manner. The program includes an examination whereby, if a passing score is achieved, the CPP credential is granted.
By participating in the CPP Program, you can ensure your knowledge and skills are up-to-date in the following areas:
- Operations
- Design
- Regulations
- Loss Prevention
- Safety
- Equipment
- Accounting/Auditing
- Human Resources
- Customer Service
- Marketing/Administration
- Maintenance
Enhance your career, and set yourself above the rest, by applying for NPAs CPP Program today!
About the CPP Program
The National Parking Association has proudly served the nation's parking industry since 1951. NPA membership includes parking professionals in every facet of the industry around the world.
The NPA Board of Directors established an independent Certification Advisory Board comprised of eight industry professionals to develop and oversee the Certification for Parking Professional (CPP) Program. The mission statement for this Board is to ensure that Certified Parking Professionals have demonstrated a superior level of knowledge and expertise, which promotes professionalism within the parking industry.
The Purpose of Certification
The Certified Parking Professional program is a practical, comprehensive curriculum designed to assist managers in performing their duties in an effective and professional manner. This program sets performance and service standards at the point where the parking industry and the customer meet. The CPP credential is the standard against which excellence and professionalism are judged.
Development of the Certification Program
A national study, conducted in September 1993 by the NPA, defined the role of parking Professionals. A cross-section of professionals in the parking industry provided the information used to define the roles and responsibilities of the parking Professional. This information was then used to develop performance objectives, which in turn became the basis of the NPA Study Guide and the outline of the examination.
The CPP test questions were written by the NPA Certification Advisory Board and its appointees. The passing score determination for the CPP program was determined by the NPA Certification Advisory Board and its appointees.
Certification
Candidates who pass the exam will receive a certificate suitable for framing and will be able to use the credential "CPP" (Certified Parking Professional). Certification will remain valid for a period of five years. If you fail the examination, you may apply to re-take the examination.
The Application Process
CPP Eligibility Requirements
Prior to sitting for the examination, the candidate must provide a letter, on company letterhead, verifying employment in the parking industry in order to be eligible to take the examination.
Fees for Taking the Examination
The first-time application fees for taking the certification examination are as follows:
- National Parking Association Members:* $400.00
- Non-Members:** $950.00
Volume discounts are available for a member company sending in 10 or more Examination Application Forms at one time.
Please contact PCS (npacord@pcshq.com) for the procedural process.
The re-take application fees are as follows:
- National Parking Association Members:* $250.00
- Non-Members:** $750.00
* Must currently be a member of NPAs Regular/Canadian/Foreign division, or the Governmental, Institutional, Non-Profit Division to be eligible for the member rate.
**Non-members may wish to contact NPA concerning membership in the National Parking Association.
Payment must be made by corporate, institutional, municipal, cashiers check, or money order, and made payable to PCS. The application form includes information on the use of credit cards. Contact PCS (npacord@pcshq.com) for the procedures and requirements in the event there is a request for purchase orders.
You must test within six months of issuance of your Authorization Letter. Failure to test within the six-month window will result in the forfeiture of your examination fees. You must then call PCS, as you need to submit the re-take fee to reinstate your eligibility status.
Eligibility Documentation for the Approval Process
On the PCS web site (www.pcshq.com) the following information can be found: (1) the Application Form (link to application form); (2) a sample letter to be used to verify your employment, which needs to be signed by your employer and printed on your employers letterhead; and (3) instructions as to where to mail the examination fee and related documents.
The name on your Application Form must be an exact duplicate of the name on your photo and signature identification. If the information is not an exact duplicate, you may encounter a problem when you arrive at the test site and may not be admitted, which would result in the forfeiture of your examination test fee.
Once PCS approves your documentation, your eligibility file will be forwarded to LaserGrade, the computer-based testing platform company. You will receive an Authorization Letter with instructions on how to schedule your test administration. If you do not receive your Authorization Letter outlining the steps to be taken to schedule your examination with LaserGrade within three weeks of the submission of your documentation, please contact PCS.
Scheduling Your Examination Test Date
You will receive an Authorization Letter once you have been approved to test. Your Authorization Letter will provide you with information on how to contact LaserGrade to schedule your examination. LaserGrade is also the computer-based testing platform company for other national and state certifi-cation and licensure programs. Thus, you should permit a sufficient amount of time between the time you call to schedule your examination and the time you wish to sit for your examination. This is due to the fact that a seat may not be readily available at the time you wish to test if there is not sufficient lead-time in placing your scheduling call.
For more information: http://www.npapark.org/careercenter_cpp.php
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| Studytype |
National Parking Association
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| Length |
1 days |
| Presence type |
full-time |
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