Q-Park is an international parking company, focused on value development by providing high-quality services in purpose-built parking facilities and off-street parking at strategic locations.
Q-Park's activities focus on providing services related to parking at targeted locations: in or near multifunctional inner-city areas, at public transport interchanges and at hospitals. We supply services that fulfil customers’ demands, and their need for convenience, reliability and hospitality.
Since our foundation in 1998, we have concentrated on developing parking solutions that are intelligently designed, well located, and contribute significantly to personal, social, economic and environmental well-being.
We choose our locations with great care, to provide services that meet our customers' demands while yielding a return that is sustainable and allows ongoing investment and maintenance.
To realise this, we work with local authorities, developers, institutions and investors to design, upgrade, and operate parking facilities that enhance the overall value of cities and regions.
We're there to help customers whenever they need us. We have improved the range and efficiency of our customer services by linking our parking facilities to Q-Park's Control Room (QCR) in Maastricht, the Netherlands.
Our QCR also offers support to facilities not operated by Q-Park. Read more
We are proud of the reputation we have built for quality, integrity and customer service. We believe in open communication with all stakeholders, and act on their feedback. We strive to provide better parking facilities: better for the customer; better for the cities in which they are located; and better for the environment.
We believe that, when done correctly, paid parking helps reduce traffic volumes, stress, collisions and environmental pollution, while increasing productivity, economic activity, and customer satisfaction. And while many believe that parking only begins when entering a parking facility, we think differently. Read more
Quality is the reason customers keep using Q-Park. The combination of modern technology and well-trained, professional employees, the quality of our facilities at strategic locations, and efficient, value-added services, results in high customer satisfaction.
We provide mobility solutions for a variety of customers, ranging from offering parking spaces to motorists to developing quality upgrades for landlords. Our solutions utilise paid and regulated parking to add value and create efficiency.
Our parking facilities are attractive and inviting. We provide owners of facilities that require an upgrade with solutions that improve the appearance and customer accessibility, thereby maximising the value of their parking property. We take the local surroundings and community, customers’ requirements, and specific local issues into consideration. This includes integrating existing environmental or architectural aspects and ensuring that upgrades are carried out with minimal inconvenience to the community and customers.
The Q-Park Control Room (QCR) is an international help desk, available 24/7. It gives customers instant access to multi-lingual parking hosts in our central control room who can provide help and support with queries relating to the payment system or entering or exiting the parking facility.
QCR employees also have direct access to onsite employees, service technicians and the customer service department. If customers have a query when they are in one of our facilities, the QCR will be able to help.
Cities are the engines of Europe, although many are becoming progressively choked with traffic. As a consequence, local authorities are increasingly faced with the challenge to balance the following five aspects: