Service Tracking Systems, Inc.

Visiting address

237 Kearny St. #306

California 94108

San Francisco

Postal address

237 Kearny St. #306

San Francisco , California 94108

USA

Contact

Tel 800-955-3516

Fax 707-998-9352

Contact person

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Company information

STS-Header

Service Tracking Systems (STS) is a hospitality service technology company focused on solutions that increase productivity, reduce liabilities, track inventory and elevate the customer service experience. The company's fully integrated product line includes proprietary first-to-market applications such as today’s high-tech valet parking, bell-desk, vehicle inspection and room service management systems.

Company information

Headquarters location 237 Kearny St. #306
California 94108
San Francisco
USA
Some facts
Founded in
1995
Founded by

Kai Schuette

Company Size
50-75

Recent projects

  • MGM Grand Macau
  • General Motors Tech Center
  • Avis Budget St. Louis Airport
  • University of Minnesota Medical Center
  • Mass General Hospital Boston
  • Memorial Sloan Kettering Hospital

Solutions

  • Access and Exit Control Systems
  • Access Control
  • Automatic Parking Systems
  • Consulting Services
  • Hotel Valet / Guest Systems
  • License Plate Recognition
  • License Plate Recognition Systems
  • Parking Software
  • Parking Supplies
  • Revenue Control
  • Valet Parking Solutions
  • Valet Revenue Control

Product information

Damagepix

DamagePix is a cloud based app and website that allows users to capture high definition images of vehicles using fixed cameras, moveable cameras, or mobile devices, and to compare "before and after” images for the purpose of establishing responsibility for damage.

Features and Benefits:DamagePix

  • A cloud based app and website.
  • Captures high definition images of vehicles
  • Can be used either with fixed cameras, moveable cameras or mobile devices
  • Can compare "before and after” images for the purpose of establishing responsibility for damage.
  • Cloud and Web based
  • Works with any IOS device
  • WiFi or Cellular

Market:

  • Auto auction

Competitive angle:

  • Increase your CDW revenue stream
  • Powerful reporting features
  • Record vehicle details
  • Customized documentation

Website:

Click here to visit the website.

Valet App

The Valet App is a cloud based mobile valet parking system that provides a simple, low-cost, visually-based app that can be used to track vehicle arrivals and requests, document vehicle condition, calculate fees and collect payments.

Features and Benefits:Valet App

  • Cloud based mobile valet parking system
  • It is easy to use
  • Low-cost
  • Visually-based app
  • Can track vehicle arrivals and requests
  • Document vehicle condition
  • Calculate fees
  • Collect payments

Market

  • Hotels
  • Casino
  • Arenas
  • Valet parking facilities/companies

Competitive angle

  • Easily manage vehicle flow
  • Visually manage vehicle inventory
  • Manage POS & accept credit card payments
  • Capture vehicle photos,
  • POS terminals
  • Self-serve kiosks
  • Vehicle inspection lanes

Website

Click here to visit the website.

ValetVisa

ValetVisa is a mobile app that uses secure wireless technology to enable valet parkers to vend gates using mobile phones. Parking garage operators and owners realize total accountability for every movement via a real time web based reporting portal, enabling each party to trust every vend.

Features and BenefitsValet Visa

  • Mobile app
  • Uses secure wireless technology to enable valet parkers to vend gates using mobile phones
  • Realize total accountability for every movement via a real time web based reporting portal

Market

  • Garage owners
  • Garage operators
  • Valet companies

Competitive angle

  • Web Based
  • Completely wireless
  • Easy to use
  • Makes a tedious work easier

Website:

Click here to visit the website.

ICDataFlow

ICDataFlow is a web based data dashboard that enables users to manage their properties by exception. After defining acceptable operational parameters, users can be automatically notified if operational data moves outside defined limits. ICDataFlow sends text messages and emails to a distribution list, notifying the team of excessive customer wait times, declining vacant spaces in the garage, excessive hot cars, tickets used out of sequence, and many more. ICDataFlow can be configured to report individual property data, or to aggregate data across an entire enterprise, allowing for greater management efficiency.

Features and Benefits:ICDataFlow

  • Web based data dashboard
  • After defining acceptable operational parameters, users can be automatically notified if operational data moves outside defined limits
  • It sends text messages and emails to a distribution list
  • Notifies the team of excessive customer wait times, declining vacant spaces in the garage, excessive hot cars, tickets used out of sequence, and many more
  • It can be configured to report individual property data, or to aggregate data across an entire enterprise, allowing for greater management efficiency

Website

Click here to visit the website.

CVPS

CVPS invented the valet parking technology industry in 1995. The first application of its type, designed by valet parking operators for valet parking operators, it represents the culmination of decades of industry experience and emphasizes customer service and valet accountability. CVPS systems can be tailored to meet the needs of any parking operation, from the very simple to the very complex, and have been installed in every type of valet parking operation in seven countries around the world.

Features and Benefits:

  • Can be tailored to meet the needs of any parking operation
  • Can process credit card transactions with virtually every credit card processor through the following gateways
  • Interfaces with the most widely used Casino Management Systems
  • Interfaces with the most widely used Hotel Management Systems

Competitive angle

  • Automatic import of the hotels electronic Guest Arrivals List
  • Automatic posting of overnight parking charges to hotel folios
  • Automatic posting of event parking charges directly to hotel master bill folios
  • On-demand posting of daily parking charges to hotel folios
  • Automatic posting of all parking charges to permanent hotel folios for accounting purposes
  • Automatic application of user based rules to minimize the possibility of chargebacks

SoftAnyWare

SoftAnyWare is the latest brainchild of Service Tracking Systems. After providing custom software development for 15 years within its own application clients, STS now offers a full service digital design studio, SoftAnyWare, which offers clients in any industry complete custom software development services, including development, design, UI/UX, branding and related services.

Features and Benefits:

  • A full service digital design studio
  • It offers clients in any industry complete custom software development services
  • Development of any kind
  • Will fulfill your designing needs
  • UI/UX development and design
  • Branding, marketing and related services.

Website

Click here to visit the website.

The Event App

Features and Benefits

  • Revenue Control
  • Credit card processing
  • Cash transactions
  • Pre-sale transactions
  • Local receipt printing
  • Cloud and Web based
  • Multi-tenant
  • In lane ticket printing per transaction
  • Real time reporting
  • Create and print QR code to access gates
  • Integrations – PARCS (Scheidt & Bachmann, Skidata), Parkonect?
  • Shorten ingress and egress times
  • Works with any IOS device
  • Quick and easy set up of events and rates
  • Full Reporting
  • Real time credit card processing
  • Sequential ticket printing - No need for expensive pre-printed tickets
  • Simple and easy to use
  • WiFi or Cellular
  • Portable and Flexible

Market

  • Self-Parking operations – Gated or Gateless parking areas
  • Entertainment Venues
  • Arenas
  • Stadiums
  • Convention Centers
  • Theme Parks

Competitive angle 

  • Inexpensive startup
  • Works with any IOS device
  • All hardware is off the shelf and readily available
  • Multi-tenant. Cost is per device.
  • Quick, Easy, do it yourself back end set up
  • Web based reporting

 

Press releases

Employees