Account Manager (Somerville,US)


Job description

  • Travel 30-50%
  • Develop and maintain relationships with existing clients.
  • Receive calls from clients and ensure their requests reach resolution; conduct and complete applicable follow-up tasks.
  • Develop project plans and goals between clients and IPT LLC
  • Participate in and run new account implementations.
  • Manage projects between IPT and clients
  • Work closely with both new and existing clients, industry partners and internal departments.
  • Train and assist our clients in the use of our software applications.
  • Work independently or in a team environment while staying focused and organized.
  • Utilize data amalgamation from a variety of sources for client reviews, data analysis and supporting documents for presentations.
  • Create and run timely reports, using current and relevant data. This is done for both the Account Management Team and external clients.
  • Analyze data in order to identify trends and make expert recommendations to clients to improve productivity and efficiency.
  • Engage personally and diplomatically with different personality types, cultures, and ethnicities.
  • Comply with all IPT LLC policies
  • Other duties as assigned.
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End date
Monday, October 30, 2017 12:00 AM
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