Direct overall responsibility for profit andloss and achieving branch operational and sales goals.
Effective communication that creates acollaborative environment
Maintains staff by recruiting, selecting,orienting, and training employees; maintaining a safe, secure, and legal workenvironment; developing personal growth opportunities.
Accomplishes staff results by communicatingjob expectations; planning, monitoring, and appraising job results; coaching,counseling, and disciplining employees; developing, coordinating, and enforcingsystems, policies, procedures, and productivity standards.
Accomplishesfinancial objectives by forecasting requirements; preparing an annual budget;scheduling expenditures; analyzing variances; initiating corrective actions.
Maintainsquality service by enforcing quality and customer service standards; analyzingand resolving quality and customer service problems; identifying trends; recommendingsystem improvements.
Understands and participates in overallcompany corporate goals and ensures these goals and objectives are managed intothe branch.
Provideleadership that creates an environment of unity with all internal and externalstakeholders. Branch leadership requires all facets of business to operate inharmony including: sales, operations, project management, client solutionrequests and planning.
Assist withand oversee new business development and develop strategies to meet profitgoals within the branch territory.
Providestrategic and operational planning input for the branch operations, and reportprogress and results to senior management.
Manage overall branch Profit/Loss.
Additional duties as assigned
Accountabilities and Performance Measures
Improves profitability as measured on performance metrics
Maintains high customer satisfaction ratings that meet companystandards
Completes required training and development objectives within theassigned time frame
Reports to the Regional Vice President (RVP)
Works closely and collaboratively with RVP
Works closely and collaboratively with the sales and account teamssupported
This position will be assigned to support a specific geographical area
Performance Management, Project Management,Coaching, Supervision, Quality Management, Results Driven, Developing Budgets,Developing Standards, Highly Effective Communication Skills, Foster Teamwork,Handles High Pressure, Team Oriented
Bachelor’s degree and/or at least eight years ofindustry experience
Required to be familiar with the concepts,practices, and procedures of the organization and must have demonstrationability to lead and direct employees