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Notice Processing Officer (Lincoln, UK)

APCOA Parking UK

The Role

We are looking for highly focused individual to join our notice processing team in Lincoln based at our offices on the Allenby Road Industrial Estate Lincoln.

What you'll do

The role involves progressing penalty charge notices issued to vehicles in Lincolnshire through the system from appeals to closure. As a notice processing officer you will be responsible for managing high volumes of correspondence and interpreting legislation , ensuring that written enquires and representation from motorists are managed in a timely, impartial and high quality way. This role will require a great deal of attention to detail.

What you'll bring

  • Excellent written and verbal communication skills and have a detailed knowledge of computer skills
  • Great organisational and time management skills to effectively maintain high standards of service and deal with queries within the tight statutory deadlines
  • Good command of the English language, grammar and overall structure of a letter writing
  • Calm and Assertive manner to be able to deal with members of the public in sometimes difficult and challenging situations
  • Experience in the parking industry and knowledge of the traffic management act 2004 is desirable but not essential
  • Full accredited training will be provided to all successful candidates

What we'll offer you

  • Starting salary is £20,021 per annum
  • 40 hours per week, working from Monday to Friday between 9.00am-17.00pm
  • Training and Development
  • Pension
  • Employee Discount Scheme
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