You will be working as part of the Civil Enforcement team to ensure all Hillingdon Borough Council’s parking restrictions and requirements are enforced and service level agreements are met through all aspects of the contract ensuring quality standards and contractual requirements are maintained.
What You'll Do
To assist the Assistant Contract Manager in ensuring the smooth delivery of the contract with operational responsibility
Management of resources, including ensuring effective deployment of staff throughout the contract ensuring contractual requirements are met
To enforce all on-street/off-street permitted parking regulations in all controlled zones, in accordance with the Traffic Management Act 2004.
To carry out enforcement during evening and night time and supervision
What You'll Bring
Previous experience of working within a customer service environment
Experience of handling complaints efficiently and effectively in demanding circumstances
Excellent oral and written communication skills and report writing
Excellent problem-solving skills
A self-motivated, proactive nature
Full UK Manual Driving Licence
What we’ll offer you
£23,500 Per annum
40 Hours per week (5 out of 7 days, Monday to Sunday)