Assistant Manager (Kansas City, US)

The Parking Spot

Why The Parking Spot?

Do you enjoy making people happy and making a positive impact on people’s lives? Do you have a friendly and enthusiastic personality and enjoy working in a team environment? If you share our passion for customer service and hospitality, then The Parking Spot is the place for you!

The Parking Spot is more than just a space to park your car. We focus on hospitality, making it easy, comfortable and affordable to get a superior airport parking experience. The Parking Spot is the leading near-airport Parking Company with 38+ locations at 21 airports, and over 2,000 employees nationwide.

What sets us apart from our competitors is how we treat our guests and how we take care of our employees. It is our top priority to sustain a collaborative, fun, and family-oriented work environment. This is why we hire the best of the best! As a member of The Parking Spot Team, you’ll have the opportunity to work in a truly supportive atmosphere while receiving great compensation and benefits!

What we offer:

  • Great Benefits including Medical, Vision, Dental, and a 401k plan
  • Ability to increase your pay with great tips and bonus programs
  • Paid Time Off, Vacation Time, and Paid Holidays
  • Great culture and friendly working environment
  • Flexible schedules

Title: Assistant Manager - Kansas City

Schedule: Wednesday to Sunday 3:30P-12:30A

Reports to: General Manager

Position Summary: Responsible for assisting the General or Area Manager in the day-to-day operations of a facility

Key Responsibilities:

  • Oversees the physical condition and appearance for the facility and fleet
  • Monitors the performance of employees within a shift to assure operational standards are met
  • Trains employees to perform their specific responsibilities
  • Completes assigned projects relating to operational improvements, maintenance and shuttle repair
  • Successfully handles any and all customer service issues that may arise
  • Assures that all employees, on a particular shift, follow all company policies and procedures as set forth in the Employee Handbook
  • Must be able to respond accordingly if a shift needs to be filled; this means contacting employees to cover the shift or personally covering the shift
  • Complies with all applicable Federal, State, and Local regulations and requirements governing operation of commercial vehicles
  • Performs additional duties as reasonably requested by Management

Knowledge, Skills and Experience Required:

  • A four-year college degree (preferred)
  • Ability to work a varied and flexible schedule
  • Ability to prioritize work and promptly follow directions
  • Excellent English communication (verbal / written) and interpersonal skills
  • Strong analytical skills to gather and summarize data for reports
  • A solid employment record and previous customer service experience preferred
  • Currently holds, or is able to obtain, all applicable licenses or badges as required by governing authorities to operate a commercial vehicle, including a valid driver’s license, and CDL where required
  • Must be willing to take a physical and pass as a certified Interstate driver as part of the selection process as required by airport, federal DOT and/ or state regulations
  • Must be able to maintain a smile and courteous disposition toward external and internal customers
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