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Customer Care Representative (Copenhagen, DK)

EasyPark

At EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier – by taking care of the parking. We make sure you never miss a beat by making it quicker and easier to find, pay, administer, operate and plan parking.

The Role

As a Customer Care Representative, you are part of a team of friendly colleagues in an international environment. You will be responsible for providing our customers with a professional service, high availability and flexibility. You will work primarily with B2C and B2B customers in the Danish market.

You will contribute & make an impact through:

  • Answer incoming Customer Service calls and emails from private customers and companies
  • Actively work with onboarding of customers, customer loyalty and win-back
  • Administration/Back office tasks

About you

We are looking for a person who has a genuine interest in Customer Service and enjoys working in a fast-paced team environment. Furthermore you are a social team player with a feeling for a professional Customer Experience and independent at the same time. You are curious and like to challenge yourself, step out of your comfort zone and try out new things in order to develop and grow. Feedback is something you welcome with humbleness. Is this you? Apply now!

Your background

We don’t think one size fits all, but a successful candidate might have the following:

  • Have previous work experience within sales and/or Customer Care
  • Feel motivated by working with others towards common goals
  • Written and oral fluency in English and Danish. Danish as a native language is preferred.
  • The knowledge of other languages is a plus but not a must.

This role is based at the EasyPark office in Copenhagen.

One final thing

EasyPark expects a lot, not in the old-fashioned way, but in expecting your ideas, initiatives, dedication and commitment to contribute towards the common goals of the company. EasyPark is a driven team with high ambitions. We seek individuals who are truly passionate about their work and possess the entrepreneurial spirit to overcome challenges and deliver. Being a part of the EasyPark team will, for the right person, be a fruitful and personally enhancing journey.

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