EVBox is the leading global manufacturer of electric vehicle charging stations and charging management software. With an installed base of over 60,000 charge points including 700 fast charging points in 45 countries, EVBox drives sustainable mobility, by bringing the leading electric vehicle charging solutions to the world.
Just like the automobile replaced the horse and carriage, so will electric vehicles replace combustion-based automobiles. A charging point at every parking spot, an Electric Vehicle for every driver.
For our team at EVBox HQ in Amsterdam, we’re looking for a dedicated Sales Operations Representative. You will be a part of our fast-growing team and be responsible for expanding EVBox within existing customers.
A point of contact to our customers or partners
Operate as the lead point of contact for any and all matters specific to your customers
Ensure the timely and successful delivery of our solutions and products according to customer needs and objectives
Build relationships with key customer contacts
Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customer issues and follow problems through to resolution
Keep the CRM up-to-date and document customer service actions and communications Inform partners, customers and team members about relevant issues
Provide product and service advice to existing customers
Focus on up-sell /cross-sell to grow the business and avoid churn
Make quotations based on customer – and partner input
Generate lead lists based on the opportunities from sales colleagues
1-3 years of relevant experience
Knowledge of working with CRM systems
Excellent verbal and written communication skills in Dutch and English
Commercial and customer-oriented mindset
Due to our growth and success, driven by the passion and dedication of everyone here in the EVBox family, we are proud to offer great development opportunities within the company!
So if you are keen to become part of an innovative, sustainable and inspirational company, we'd love for you to join us!