Technical Documentation Specialist (Amsterdam, NL)

Technical Documentation Specialist (Amsterdam, NL)

Who We Are

We believe in a future where daily transportation is emission-free and sustained by smart charging infrastructure. That’s why we’ve made it our goal to accelerate the adoption of electric mobility by bringing the most accessible and scalable charging solutions to the world. However, the transition from gas to electric cars will change a great deal of what we know about transportation. We’re going to need EV charging infrastructure that is accessible, reliable, and future-proof. Team Software at EVBox is focused on developing next generation firmware and a global charging management platform to improve the experience of EV stakeholders everywhere.

Who We’re Looking For

We’re looking for a Technical Documentation Specialist who will be responsible for the creation and the maintenance of the technical documentation for the Everon software and architecture.

Responsibilities

Technical Product Documentation

  • Create, train, and review on product and internal support documentation processes and standards
  • Collaborate with department leaders and various cross functional team members to gather all information to write and edit technical and nontechnical documentation on the latest developments and concepts
  • Provide training manuals and user guides for all audiences, including business and technical
  • Support the management and placement of documentation within our knowledge base
  • Coordinate and overlook documentation translation to the number of supported languages
  • Follow and contribute to team process for reviewing, removing, or adding new documentation
  • Advise on various systems to optimize our customer experience, including terminology, and tools

Requirements

  • 2+ years of technical writing experience
  • Strong communication skills (both verbally and especially in writing) in English is a must, knowledge of other languages is a bonus
  • Ability to quickly analyze and comprehend new or unfamiliar technical systems, processes, and terminology
  • Ability to function effectively working with a distributed team
  • Advanced written and verbal communication skills
  • Passion for language and learning new concepts
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