As part of our ongoing growth plans, we now require a highly motivated and disciplined individual to operate as a Assistant Supervisor covering the East & North Yorkshire areas.
You will supervise a designated region with responsibility for Mobile Patrol Officers and Car Park Attendants, ensuring efficient and effective operation of all car parking and security related activities across your region. Other duties will include maintaining site standards; ensuring adherence to all site contractual obligations, staff rota planning, recruitment, training, development and performance management of all staff.
Ensuring that correct staffing levels and correct rotas are in place for all staff on every shift
Recruitment, induction, training and performance management of all staff, and managing disciplinary issues in line with site and Company policy
Identification and resolution of any site related car parking/security issues
Maintainence of corporate and on-site standards
Ensuring the security of all equipment and stock entrusted to the sites
Carrying out regular external patrols of the car parks in your region
Responding to car park incidents
Reporting any untoward incidents concerning members of staff to the Area Manager
Reporting any equipment/machinery faults to the Area Manager/Head Office
Checking and maintaining the operational capability and ticket levels of on-site payment equipment
Completion and submission of all relevant reports and returns in line with Company policy and procedures
Monitoring performance, service and quality of the Company’s sites and staff and taking all pertinent action to communicate/advise and assist in line with the Company standards
Implementing all necessary communications strategies for the improvement and awareness of quality issues across all regional sites
Liaison with Car Park Attendants and senior management in terms of all car park operations, standards, discipline, training and development
Interviewing and recruiting new staff when detailed or required to do so
Ensuring Car Park Attendants are made aware of and at all times comply with all Company procedures and complete duties accordingly
Undertaking any additional duties as requested by the Area Manager
Management of car park/security incidents including attendance/escalation of any incident and liaison with the required emergency services as appropriate
Liaison with all Head Office/Company departments to ensure smooth set up and operation of all new and current sites.
We require a highly driven and ambitious 'character' with initiative and strong leadership skills and experience as well as the ability to work as part of a team.