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Senor Manager of Marketing + Sales Business Systems (Austin, US)

Flash

Who We Are:

FLASH is not a typical mid-stage startup. While not a household name, FLASH's product solutions enable 21st century mobility for North America's most valuable urban real estate. In the past 18 months we brought together the industry leading, cloud-based solutions to manage access, revenue control, digital demand, mobile payments, and enforcement for all types of parking assets and operations. Our leadership team are seasoned industry veterans with successful track records as entrepreneurs and in leadership roles at well-known tech, CPG, and disruptor brands.

Where You'll Have Impact:

While there are about a billion parking spaces in the United States, we focus on the roughly 65,000 locations with controlled parking. These are the offices, hospitals, universities, residences, retail, entertainment venues, and municipal buildings that drive our cities. The stakeholders for these assets are our customers and increasing their value for the community that utilizes them is our passion.

We put Salesforce.com at the center of lifecycle management for these facilities. Every stakeholder relationship, marketing outreach, sales opportunity, product activation, support call, and customer success engagement are managed through our central CRM.

The Senior Manager, Marketing + Sales Business Systems is responsible for overseeing the cross-functional portfolio of processes, tools, and services that make it work and scale rapidly. This opportunity is rife with impact.

Who You'll Work With:

Your daily operational partners will be growth marketing, sales leadership, product strategy, and the manager of operations systems. You will drive regular alignment with operations, legal, IT, FP&A, and other teams that require coordination with sales/marketing.

What You'll Do:

  • Consider the marketing/sales objectives for FLASH's products to recommend and implement initiatives to minimize barriers and streamline processes that ensure rapid response to market opportunities.
  • Lead the development of strategic cross-product solution selling through innovation and a portfolio mindset to further organizational efficiencies and operational excellence across Marketing and the broader sales organization.
  • Manage integration for our entire sales + marketing technology stack including SFDC, CPQ, Conga, Kapost, Hubspot, TaskRay, Service Cloud, and integration into Netsuite.
  • Support the creation of expanded enterprise marketing motion as a partner for data strategy with analytics, growth, and FP&A teams.
  • Manage the CRM marketing function including data hygiene, contact and account augmentation, and supporting growth and field teams with targeting and segmentation.
  • Manage sales and marketing operations integration for newly acquired companies
  • Support reporting and data modeling across our entire portfolios pipeline funnels, and identify strategic opportunities to grow our business across demand generation, cross-sell/up-sell, campaign strategy, digital marketing, and content marketing.
  • Support qualitative research, insights, and analytics for marketing and sales

What You Bring:

  • BS/BA required, preferably in business or technical concentration
  • 3+ years in sales/marketing operations role
  • Very high proficiency in SFDC, both from architectural and reporting perspectives
  • Familiarity with CPQ
  • Proficiency in front-end data visualization platforms (Power BI, Tableau)
  • Experience working with data warehouses and data lakes
  • High-energy, a positive attitude, and accountability are critical for success
  • Demonstrable experience leading, motivating, and inspiring teammates - you convey complex solutions to a variety of stakeholders with confidence
  • Strong judgement in making decisions - you gather feedback, build, and execute flawlessly
  • Solutions-oriented mindset through a culture of performance, accountability, simplicity, empowerment, external orientation, and curiosity
  • Comfort challenging the status quo and continuous drive to improve
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