Graduate Operations Specialist - Supply Chain and Logistics (Amsterdam, NL)


Job Description

Graduate Operations Specialist (Supply Chain and Logistics) - Dutch Speaking

Who we are:

EVBox is the global leading manufacturer of electric vehicle charging stations and charging management software. With an installed base of over 50,000 charging points across more than 960 cities worldwide, EVBox drives sustainable mobility by bringing the leading electric vehicle charging solutions to the world.

Just like the automobile replaced the horse and carriage, so will electric vehicles replace combustion-based automobiles. A charging point at every parking spot, an Electric Vehicle for every home.

Job Description

As an Graduate Operations Specialist (Supply Chain and Logistics), you will ensure a smooth sales process to improve customer satisfaction, profitability, inventory turns and working capital. You will work from our office in Amsterdam and you will report to the Head of Supply Chain.

  • Lead the Order to Remittance (OTR) process; from Customer Orders to delivery
  • Optimise the sales processes within the customer journey
  • Assess customer orders received from Sales and assure that they are correctly processed through the ERP system
  • Track open orders through the Open Order Report
  • Ensure timely and successful delivery of our solutions and products to meet the agreed SLA’s
  • Handle product returns via the RMA process and follow up with the assembly partners
  • Advise sales and customers on incoterms and transport costs
  • Keep the sales team and customers informed on their order delivery statuses
  • Inform partners, customers and cross-functional teams within EVBox about relevant issues
  • Resolve issues related to customer orders
  • In liaison with sales, advise the Supply Chain Planning and Purchasing team on safety stocks and upcoming demand
  • Highlight and correct pricing discrepancies



  • Bachelor degree in business administration or similar;
  • 0-3 years of relevant experience in international logistics
  • Verbal and written communication skills in Dutch and English are a must
  • Experience with sales CRM and ERP systems (Exact)
  • Excellent planning and time management capabilities


  • In-depth knowledge or willingness to quickly acquire the EV sector
  • Affinity with renewable technologies, product and service innovation


  • Dynamic team player with hands-on mentality
  • Commercial insight
  • Self-starter
  • Sales results driven
  • Assertive, pro-active style with sense of urgency
  • Commercial and customer oriented mind-set


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End date
Monday, June 04, 2018 12:00 AM
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