Customer Service and Order Processing (Bologna, IT)

Hub Parking

Main responsibilities:

  • Respond to requests from branches and customers of different geographical areas, with regard to lead time, prices, and availability of materials.
  • Process SAP orders from branch offices / distributor customers relating to parking system orders and spare parts orders.
  • Where necessary, provide assistance to the branches / distributor customers in the configuration of the parking system, through the use of the product configuration.
  • Programming of production start and end dates of the customer order, following the verification of the availability of components with high lead time.
  • Relationships with couriers in order to agree on the collection of the produced goods and to contact customs, in the case of non-EU countries, for the release of export bills.
  • Issue of invoices relating to sales orders.

Required skills and competences:

  • Ability to collaborate in teams and to relate to interlocutors in other departments, both internal and external, in order to guarantee compliance with the deadline confirmed to the customer.

Personal skills:

  • flexibility, team work, project work.

Language skills:

  • English (excellent), German (preferential).

Computer skills:

  • using Microsoft Office, Internet, SAP (preferential)

Type of contract:

  • fixed term

Please note: the original job description is in Italian

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