We are also a PEOPLE FIRST company. We often say, “parking is our industry, but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!
The transportation services division is comprised of 60+ operations and over 400 shuttle buses serving clients and customers within the university, airport, healthcare, municipal and commercial service lines at LAZ. This division has doubled in size over the past 3 years and is on target for continued growth.
This position can be based in any city in which LAZ operates near a major airport.
The Spirit of the Position:
The Vice President, Transportation leads the leads the design, development, and execution of business strategies nationally across the transportation services division. As a company devoted to promoting an employee-focused servant leadership culture, the Vice President, Transportation drives programs and initiatives that are aligned with our company mission while driving improved business results through operational performance and adding new business relationships for LAZ.
Develop a strategic business plan and direction for the transportation services division with approval from the Senior Vice President team
Lead, direct, and develop DOT Compliance and Safety teams to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking’s culture as a guideline
Responsible for maintaining and improving safety and safe driving behaviors in all transportation operations through driver and leader training as well as risk identification and mitigation
Responsible for the transportation services division business development efforts including proposals, presentations, and transitions for new locations
Creates proposals for new business opportunities and supports region/other leaders if/as needed with responding to RFPs
Collaborates with Regional Vice Presidents to enhance, expand and develop transportation related relationships
Develops new relationships and continually maintains and strengthens current relationships/pipeline for strong business retention
Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients
Responsible for the oversight of the annual budget preparation and presentation process for the transportation services division
Understand, implement, and deliver all requirements that are outlined within the contractual agreements between LAZ Parking and our clients
Source and negotiate pricing for new and used vehicle inventory
May be asked to attend tradeshows, must have experience with transportation related associations, and LAZ sponsored events in support of the transportation portfolio
Implement and complete other projects, programs, and initiatives that may arise from the operation of the Transportation Services division
Additional related duties as assigned
Service Line Development
Identifies service product lines that are mutually beneficial for LAZ and the transportation industry to grow the services LAZ can offer to clients
Selects and partners with internal and external people/companies/consultants to create a service line through creation of training, SOP’s, and materials with support of the Executive Vice President leading the transportation services line
Develops internal and external strategies to implement new transportation service lines
Supports the development of marketing materials to market any new service lines
Portfolio Management and Operations
Manages current regional transportation portfolio
Manages regional accounts to maintain and grow existing relationships
Drives a strong national brand for transportation services
Maintains a minimum retention rate (above 90%) across the portfolio
Drives the implementation of projects, programs and initiatives that may arise as needed to maintain (and maximize) client relationships
Drives the use of data and benchmarking metrics for the portfolio to improve profitability and results
Works with operations teams to ensure solutions are delivered to support internal and external client needs
Liaises between executives/partners and leadership teams to drive company strategy.
Innovates to assist in the development of new technology solutions
40% of time travelling to locations across the region in pursuit of new business and supporting existing business
Bachelor's Degree or equivalent work experience.
15+ years in sales, operations leadership with a business development focus within the transportation services and/or parking industry with a focus on transportation services
10+ years in a senior managerial role
Public transit and/or large scale private transportation experience is highly preferred
Comprehensive leadership skills encompassing realistic target development, ownership and accountability mindset, key metrics use and results delivery
Tenacious business development, negotiation, and sales skills to retain and grow existing business portfolio
Sophisticated financial ability for insightful operations analysis and pro forma development
Ability to seek improvement and create an environment of idea-sharing and creative problem-solving
Strong customer service and client management skills and abilities
Ability to be approachable and facilitate coaching conversations with employees and managers
Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude)
Ability to encourage open expression of ideas and opinions
Excellent teambuilding and interpersonal skills
Ability to work independently and multi-task
Ability to communicate professionally and effectively with all levels of the organization and with clients
Ability to interpret policies, procedures, and standard business practices
Demonstrates a sense of urgency and timeliness
Willingness to work in the elements – heat, wind, snow, rain, etc.
Ability to lift, push and pull at least 25 pounds
Ability to stand, walk and run for extended periods of time
Ability bend, stoop, squat and lift frequently
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
Candidates must submit to a pre-employment criminal background check and drug screen.
FLSA Status: Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.