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Test Analyst (Schaumburg, US)

NMI

Test Analyst - EMV Payment Devices / Terminals

Description

We are looking for a certification analyst with a high level of motivation and attention to detail to join our Certifications team. The Certifications team is responsible for validating our processor and acquirer integrations providing real time transaction connectivity for customers worldwide. It’s important that these integrations go through certification, with associated payment terminals, in order to meet the strict standards criteria required by Visa, Mastercard, American Express and other card schemes. This is called EMV Level 3 certification.

What will I be doing?

The majority of this role will be concerned with the certification of payment terminals and the associated integrations into financial institutions (acquirers and processors). Please note that this is not a typical or standard Software Test / QA position and the candidate should have a good understanding of the technical aspect of this but not expect to be testing as the majority of the role.

The company:

We enable our partners with choice, and challenge the one-size-fits-all approach to payments. You’ve probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech start-ups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places. Keeping these payment systems running smoothly is a mission-critical task. We’re seeking a talented and reliable Linux System Administrator who is passionate about working with users, has a deep understanding of Linux, and enjoys finding ways to solve technical problems. The tasks and responsibilities in this role will require both breadth and depth of experience, as well as a solution-centric mindset.

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.
Requirements

Key areas will be:

  • Taking requirements provided by our Product team and ensuring that the terminals are capable of meeting them.
  • Communicating with financial institutions in order to request projects with appropriate justifications and clarifications.
  • Understanding and executing test scripts provided by the card schemes for contact and contactless cards.
  • Collating test results and returning them to financial institutions for their analysis and feedback.
  • Regularly following up with financial institutions to obtain project status and to encourage things forward.
  • Working with the financial institutions to resolve issues and repeat test cases as they are required.
  • Continually feeding back results and project status to the immediate team and at times wider organization.
  • Collating records of completed certifications and keeping track of expiration dates and the requirements for recertification.

We are looking for a certification analyst with a high level of motivation and attention to detail to join our Certifications team. The Certifications team is responsible for validating our processor and acquirer integrations providing real time transaction connectivity for customers worldwide. It’s important that these integrations go through certification, with associated payment terminals, in order to meet the strict standards criteria required by Visa, Mastercard, American Express and other card schemes. This is called EMV Level 3 certification.

Training and Induction:

At the commencement of the role, it will initially involve spending some weeks working within our specialised EMV kernel team, who work alongside the Certifications team. This will include specific training from our industry experts on some of the detailed aspects of how contact and contactless transactions are processed by payment terminals, and an understanding of the different levels of EMV certifications and how this fits within the wider payment industry. It will also provide the opportunity to get some practical experience of how payment devices work. Once this is completed it will enable the Certification Analyst to begin their work in the Certifications team having gained an understanding of the industry and the technologies used.

Do I have what it takes?

  • Ideally Technical educational background or equivalent
  • Good general technical skills and understanding
  • Logical approach to problem solving and issue identification
  • An understanding of numeral systems such as hexadecimal and binary
  • Willingness to regularly chase third-party suppliers for updates
  • Excellent attention to detail in all aspects of work and communication
  • Good communication skills; both written and verbal
  • Experience of software and hardware test processes
  • Using ticket management tools such as Jira
  • Writing unit tests in common development language such as C#, Java, PHP
  • Using test tools (such as those supplied by UL, ICC Solutions and FIME)
  • Standard SQL commands for selecting, inserting, updating, deleting etc.
  • Version control in a multi-user environment (Git, Subversion)

Benefits

Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info’ box on our application to tell us more about your path.

Please check out our careers page: https://www.nmi.com/eu/careers/company

  • Competitive base salary, paid semi-monthly
  • 40 hours week with flexible time
  • Health, Dental and Vision Insurance
  • Life, ADD, Short-term and Long-term Disability insurance
  • 401k matching up to 4% after two months of service
  • Flexible Spending Account/Dependent Care/Transit and Commuting Account
  • Vacation and Sick time
  • Paid Holidays
  • Gym membership discount
  • Fun Culture Events (March Madness tournament, 80's day, Chili Cook-off, summer/winter parties)
  • Casual dress
  • Bonusly reward scheme
  • We offer paid Parental Leave

Equal Opportunity

NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Please be aware that NMI does not operate a license for the sponsorship of those who are not already eligible to work within the US. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the US.

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