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Revenue Operations Manager (Dallas, US)

ParkHub

We are looking for a Revenue Operations Manager to help us build a foundation for excellence by reinforcing revenue strategy with metrics, infrastructure, business processes, and best practices. You will help the sales, marketing, and account management teams maximize their potential through analytics, reporting, data streams and KPIs. You will be the partner of our sales managers and account directors in forecasting, GTM planning & management as well as their business review cadence. You are the trusted partner of the sales management team and will make supporting recommendations on ways to improve the productivity and scale of the sales organization.

Responsibilities:

  • Own all aspects of Lead to Revenue funnel reporting and accuracy
  • Establish and deliver marketing and sales reports, including dashboards and analyses of campaign performance, conversions, attribution and effectiveness
  • Proactively search for areas to improve, streamline and scale using data, process and systems analyses that measurably impact company revenue
  • Analyze and manage current database and marketing & sales tech stack (Salesforce, Outreach, HubSpot, ZoomInfo, InsightSquared, etc)
  • Evaluate additional technologies to improve and optimize our go-to-market strategy
  • Establish, maintain and document scalable processes that ensure best practices in campaign and lead management
  • Drive accuracy and consistency in sales forecasting
  • Find, document and implement scalable solutions to problems using a wide range of technologies and applications
  • Collaborate with end users and stakeholders to understand the details of a business problem, it’s impact on the business and the desired outcome the team wishes to achieve
  • Perform detailed investigations to reveal potential insights into root causes, areas of most impact, priorities of focus and recommended paths forward
  • Work across a mix of proactive projects and reactive support for business stakeholders in Marketing, Sales, and Account Management
  • Manage cross-functional stakeholders and lead by influence on company-wide initiatives to move the needle on revenue growth

Requirements:

  • 3+ years of experience in Sales Operations, Revenue Operations or Business Operations in high-growth SaaS or technology companies
  • Administration experience with best-in-class CRM and related tools in the Marketing, Sales & Customer Experience tech stack for SaaS companies, with a desire to learn how to become an expert
  • Understanding of key SaaS Sales, Marketing, and CX concepts and how they work in practice (e.g. solution selling)
  • The ability to conceptualize business processes, clearly illustrate pain points, and recommend changes to the systems that support those processes
  • Strong quantitative capabilities with a passion for numbers and analytics
  • Experience working with BI/Analytics tools
  • High proficiency in Excel
  • Strong analytical and problem-solving skills with a strong attention to detail
  • Curious attitude with the ability to work autonomously in a fast-paced environment
  • Great communicator and can build relationships with a diverse set of stakeholders
  • Salesforce experience required; Hubspot, Outreach, and Zoominfo experience strongly preferred
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