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VP of Engineering (Charlotte, US)


About the Role:

As the VP of Engineering at Passport, you are at the center of our efforts to keep the Engineering team’s running smoothly and executing on our product roadmaps. You will partner directly with other core leadership stakeholders, specifically Product Management to ensure that Passport is delivering upon the defined roadmap. This role requires a high impact engineering executive who focuses on execution and planning, you will lead teams to innovate with purpose-built products that shape and lead our marketplace. You will oversee cross-functional applications development teams and partner with external stakeholders to ensure programs are delivering on expectations.


  • Own the full lifecycle of our client-facing platform / products from requirements discovery, into delivery, and through the maintenance and decommissioning phases of our products and services.
  • Manage our Lean Agile operating model and identify bottlenecks and areas of improvement with regards to how work flows through the organization. Partner with Engineering directors to drive continuous improvement activities.
  • Establish and nurture key relationships with stakeholders outside of engineering, specifically Product Management and Operations. Manage expectations appropriately and ensure that partner needs are being addressed.
  • Manage the Engineering budget and ensure adherence to plan. Identify opportunities for strategic reallocation of budget dollars and bring forward recommendations.
  • Responsible for strategic planning and organizational capacity management. Offering the business alternate options when the business has a need and the organization is at capacity. Identify investment opportunities and formulate business cases as required.
  • Manage key vendor relationships external to Passport. Specifically, manage our relationships with talent acquisition and consulting partners as well as our relationships with key SaaS vendors that we use in our products and Engineering operations.
  • Oversee our Engineering R&D teams and lead recruiting efforts to build a world class engineering team. Enact strategic plans which drive maturity in the development and empowerment of talent with processes that result in optimal production quality and development efficiency.
  • Partner strategically with Product Management leadership to ensure alignment of our architecture and applications enabling our client’s to recognize immediate business value in accordance with the product roadmap.
  • Communicating and working effectively with multidimensional and cross-functional teams to create a dynamic and complementary force within Passport, its partners and customers
  • Using experience to offer and implement creative and unique solutions; making connections between previously successful models to the current technical solution
  • Handling tasks of high-complexity and contributing in all phases of customer sales contact, through installation and support.

About You:

You love tackling challenging problems and handling massive amounts of data. You are not intimidated by data, and instead find it incredibly interesting and energizing - you strive for simplifying data into its most user-friendly form. You have experience and a passion for leading and coaching other engineers. You aspire to meet project timelines and create a world-class solution. You are collaborative, your team respects you, you have strong technical capabilities, and you can juggle tasks and priorities. You take pride in your work and inspire others to do the same. You thrive in a constantly changing, fast-paced environment. You can balance short and long term objectives. You are constantly learning and sharing knowledge. You read the books, you’ve followed the blogs, and as someone committed to excellence in your field, you’re excited to join and regularly improve our development team at Passport.


  • Bachelor’s degree in Computer Science, Information Systems or equivalent experience.
  • Minimum 10 years software development experience with increasing responsibilities.
  • Minimum 5 years in technical leadership positions, specifically leading Directors who are responsible for multiple teams
  • Prior experience in managing offshore development teams
  • 5+ years of demonstrated success leading teams that design, architect, develop and maintain complex web products and mobile applications
  • Proven leadership experience across web technologies (Java, Javascript, Node.JS, NoSQL, etc) and cloud infrastructure (AWS, GCP, Azure)
  • Adept understanding of Service Oriented Architecture and strategies to enable scalable growth and interaction models.
  • Strong leadership, communication and analytical skills
  • 5+ years experience in Organizational design maturity, People management, and organizational growth modeling.

About Us:

Passport is a transportation software and payments company that builds technology to more efficiently manage streets and sidewalks. Based in Charlotte, North Carolina, Passport is trusted by more than 800 cities, universities and agencies, including Chicago, Toronto, Los Angeles, and Miami. Passport’s digital platform helps cities manage parking and mobility infrastructure, creating more livable, equitable communities. One of the fastest-growing companies on the Inc. 5000 and Deloitte Technology Fast 500 lists, Passport was also named to Fast Company’s World’s Most Innovative Companies for 2020.

Passport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.


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