Program Coordinator Parking Services (Ellensburg, US)

Job description

Central Washington University

To apply for a job at Central Washington University, please go to Central Washington University is an Affirmative Action/ Equal Opportunity/Title IX employer committed to providing employment opportunities without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, disability, or protected veteran status.

  • Job ID 1713
  • Location Ellensburg
  • Full/Part Time Full-Time
  • Regular/Temporary Regular

Job Summary

Under general direction, perform work using knowledge and experience specific to the program to complete work. Establish office procedures, standards, priorities, and deadlines, coordinate office operations for parking services program. Independently advise students, university staff and public regarding parking operations, policies, procedures. Ensure parking policies and procedures are followed in the daily operation of the office.

Job Duties

  • Manages daily permit processes.
  • Coordinates fee collection through the cashiers' office and the parking citation appeal process.
  • Processes parking permit payroll deduction and automatic renewal of permits for employees. Works closely with payroll and the cashier office.
  • Audits and maintains parking permit inventory (daily, motorcycle and annual hand tag permits); orders inventory as needed.
  • Monitors sales throughout year to assure cashier has continued supply for sale.
  • Verifies daily parking permit dispensers balance with the number of daily tickets and the amount collected for each machine.
  • Ensures adequate money is in each machine to function correctly.
  • Collects, analyzes, and maintains statistical information from the parking database for survey and planning purposes.
  • Processes daily purchases of permits and citation payments.
  • Balances daily transactions and prepares bank deposits.
  • Maintain the parking web site updating and developing information for the parking web page.
  • Develop and maintain reports utilizing the parking computer management system, word processing software and spreadsheet software.
  • Coordinate the database between parking system (Flex) with student database MyCWU.
  • Ensure parking policies and procedures are followed in the daily operation of the office.
  • Other duties as assigned

Supervisor Duties

  • Actively engages in recruitment and hiring new student employees;
  • Clearly defines performance expectations, ensure accountability, and provides ongoing informal feedback, coaching, and mentoring.
  • Ensures students have necessary resources;
  • Oversees and directs the work of students; serves as mentor, coach and leader, and resolves complaints or issues;
  • Schedules student employee work hours/shifts; monitor hours worked; approve payable time and absence requests;
  • Department Support
  • Attend meeting, record minutes, compose edit and type letters.
  • Assist in developing and maintaining parking lot maintenance and improvement schedule. Assist in review of policy and potential issues that concern the parking operations.

Minimum Qualifications

  • Excellent oral and written communication skills
  • Experience working records management and reporting systems
  • Experience working with confidential and sensitive information and records
  • Experience utilizing computer software such as MS Office to create and edit documents
  • Experience utilizing e-mail software to send/receive email and schedule appointments
  • Demonstrated ability to provide excellent customer service to internal and external clients,
  • Demonstrated ability to multi-task while dealing with frequent distractions
  • No disqualifying convictions; extensive background check will be conducted.

Preferred Qualifications

  • Parking Services experience
  • Experience with T2 parking software
  • Experience maintaining web pages implementation and updates
  • Knowledge of RCW's, WAC's, department and University policies, procedures and practices.


  • Accountability/Dependability: Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules.
  • Judgement: Makes timely, informed decisions. Analyzes options and determines appropriate course of action.
  • Adaptability/Flexibility: Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.
  • Commitment to Diversity: Recognizes the value of diversity and helps create environment that supports and embraces diversity.

Pay, Benefits, & Work Schedule

Salary : $2654/month with periodic increases up to $3436/month

Schedule/Appointment : Monday - Friday, 8:00am-5:00pm (1 hour lunch)

Working Conditions

Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer work station for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records. Some evening or weekend work and/or occasional travel may be required.


CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit:

How To Apply

  • To apply for this position, you must complete the on-line application and attach:
  • A detailed cover letter clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting;
  • Resume including work history, education, training; and
  • Contact information for three professional references.

Priority will be given to applications received by the screening date. Incomplete applications will not be considered.

  • Contact Information
  • Name: Trish Swanson
  • Title: Administrative Specialist
  • Email:
  • Phone: (509) 963-2708
  • Website: Parking Services

Please contact Human Resources at or 509-963-1202 if you require technical assistance with the on-line application process.

Conditions of Employment

Prior to employment, final candidate(s) will be required to submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.

Apply for this job
Trish Swanson
End date
Tuesday, November 28, 2017 12:00 AM
Central Washington University
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