Customer Service Assistant (Berlin, DE)

Scheidt & Bachmann

We are looking for you

Assistance in Customer Care

for our subsidiary Scheidt & Bachmann Kundenservice GmbH to support our service team in the business unit systems for car park and leisure facilities in our branch in Berlin.

Scheidt & Bachmann is a family business that has been developing products and systems that are always one step ahead for more than 140 years. Around 3,000 employees work in the four largely independent divisions worldwide.

The Systems division for parking garages and leisure facilities offers under the brand name "entervo" integrated, modular system solutions for the parking space management as well as for cash register and access control for recreational facilities. Its own service network, a large number of subsidiaries and distribution partners ensure optimum customer care worldwide. Custom-fit and flexible solutions appeal to a wide range of customers.

We offer

  • Detailed training programs
  • Supporting sponsorship models
  • Personnel development and training programs
  • Collegial working atmosphere

Your tasks

  • General organizational tasks for sales and service are handled by you (eg appointment coordination, telephone acquisition).
  • They take over the telephone acceptance as well as the correspondence with our customers and the service personnel.
  • They serve our customers.
  • Commercial post calculations and statistics are created by you.
  • You maintain the data in our service tool.

Your profile

  • You have successfully completed your commercial apprenticeship.
  • You have a very good knowledge of MS Office.
  • A self-responsible, team and customer-oriented way of working is required.
  • An affinity to the service business as well as technical understanding are advantageous.
  • You have good communication skills.

Do you have interest?

For further questions contact - Alisa Fetter

Apply now!

If it tempts you to get involved in our innovative family business, then apply now, indicating your salary expectations via the Apply button.

Position Requirements

  • Less than 1 year work experience

Please note: the original job description is in German

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