Technical employee in IT infrastructure and service support
to support our in-house service team at our subsidiary Scheidt & Bachmann Parking Solutions Germany GmbH at the Mönchengladbach location. Scheidt & Bachmann is a family company that has been developing products and systems that are always one step ahead for over 140 years. Around 3,000 employees work worldwide in the four largely independent business areas.
The business area - Parking Solutions
offers integrated, modular system solutions for parking space management under the brand name “entervo”. Our own service network, a large number of subsidiaries and sales partners ensure optimal customer support worldwide. Tailor-made and flexible solutions appeal to a wide range of customers.
Detailed induction programs
Supporting sponsorship models
Personnel development and training programs
Flexible, family-oriented working hours
Collegial working atmosphere
You will carry out network clarifications together with the IT of our customers and IT service providers.
You assign and clarify IP networks for the remote service of our customer projects.
You support our service technicians in the field by remote / telephone.
You configure Cisco routers and firewalls (VPN tunnels and "NAT") and create documentation and network plans.
You perform Cisco CLI Spripting and manage databases.
You administer domain controllers, terminal and radius servers as well as NAS systems.
You configure and administer hardware and software solutions for colleagues in the department (computers, notebooks, smartphones, peripherals).
Ideally, you have successfully completed your training in the field of IT infrastructure (IT specialist or similar).
You have already gained your first practical experience as a network technician or in a comparable environment.
You have a good knowledge of LAN / WAN networks, TCP / IP protocols and network technologies as well as basic knowledge of HTML.
You work ticket-oriented with the "ServiceNow" tool.
You have good communication skills and enjoy working in a team.
Your well-versed German and English skills complete your profile.
Please Note: the original job description is in German.