After Sales Service Engineer (Grödig, AT)

Skidata AG

We think you’ll be pleasantly surprised that everyone at SKIDATA is on first-name terms.
And even more so when you find out that this includes the CEO.

The world market leader in access solutions seeks to recruit someone who combines technical flair with customer service skills as

After Sales Service Engineer (f/m)

The technology behind our turnstile gates and access readers perhaps comes as a revelation, but it is already working efficiently in over 100 countries – for example, in ski resorts, airports, stadiums and theme parks.

Your Tasks

You will be the contact person for our customers from the commissioning of the plant and will ensure the support of the entire contract life cycle. You will contact the customer by phone and give advice on our maintenance and service initiatives, and prepare quotations. You will identify training needs; process customer enquiries and establish/manage maintenance contracts. You will also be responsible for maintaining the contract database and other administrative tasks such as updating maintenance packages.

You Convince With 

  • A completed technical education and service/sales affinity
  • Min. 3 years professional experience in a similar environment
  • Very good IT knowledge in CRM and ERP systems
  • Independent working methods, stress tolerance and a high degree of personal responsibility
  • Customer and service orientation, good communication skills and analytical thinking
  • Excellent knowledge of German and good written and spoken English skills

We Surprise With 

  • A responsible job
  • Friendly contact and helpful colleagues
  • A great working atmosphere
  • A small team with development potential
  • Good opportunities for further training
  • Voluntary social benefits

Region

  • Groedig/Salzburg (HQ)
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