Technical Customer Service (Karlsruhe, DE)


Technical customer service in the office 

Job description

The tasks

The tasks are as varied and comprehensive as the responsibility: As a technical account manager (m / f), you independently carry out telephone customer support to STOPA systems (storage and car park systems).

Fault diagnosis and troubleshooting via remote access to the STOPA PLC program (Siemens) are also part of your daily area of responsibility.

The work is carried out in the office, but it is also possible to carry out production support and operator training at our customer's site.

The qualification:

  • You have a degree as an engineer (m / w / d) or a technician (m / w / d) in the fields of electrical engineering or mechatronics.
  • You have already gained professional experience in the field of technical customer service.
  • You have PLC programming knowledge (Siemens).
  • Communicating with English-speaking customers will not be a problem for you.
  • Independent work, a strong imagination and good analytical skills complete your profile.

Then we offer you:

  • After appropriate training, a long-term, responsible position in a healthy, growing medium-sized company with a future.
  • An attractive remuneration.
  • In addition to challenging tasks, you also have the freedom to put your ideas into action.
  • Room for personal responsibility and creativeness.
  • A safe workplace surrounded by nice colleagues.
  • Modern, ergonomic workplaces, numerous social benefits and flexible working hours complete our offer.


Then we look forward to your meaningful application via our online form. If you have questions about this job offer, Mrs. Trautmann is your contact person (Tel .: 07841 704-133). 

Please note: the original job description is in German

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