Collects and analyzes data from customer interactions, market research, and competitive intelligence, for conceptualizing new offers or new business opportunities. Drives voice-of-customer and core benefit propositions through organization.
Creates and revises business plans, including financial projections, and manages existing offer sets and solutions. Works with cross-functional enterprise teams to create organizational processes and project plans to deliver high quality solutions on time.
Responsible for documenting detailed market and new offer requirements. Communicate product specifications using user stories, wireframes, and presentations where appropriate.
Develops and maintains multi-year solution roadmaps for internal and external consumption.
Performs financial projections and ROI analysis. Owns the actual financial performance against objectives of the total solution.
Collaborates with other Product Managers to ensure alignment and clarity on priorities, timeliness, and business impact.
Launches the offers to market through a clearly articulated strategy, consistent messaging, and integrated positioning. Works closely with Marketing to develop sales enablement tools and provide content for promotion and communication.
Creates and maintains contracts or agreements with external partners and/or vendors that will govern the commercial relationships with T2.
Non-Essential Position Functions
Other duties as assigned.
None at this time.
Education and Qualifications
Bachelor’s degree (BS/BA) from a four-year college in Business, Engineering, Computer Science or similar disciplines.
5+ years of product or offer management experience related to services and/or payments based solutions are required.
Knowledge of and experience with payments and Payment Card Industry Data Security Standards (PCI-DSS) is preferred.
Experience working with independent software vendor (ISVs) and value added reseller (VARs) partner programs is preferred.
Experience with enterprise platform product management is preferred.
Knowledge, Skills, and Abilities
Detailed knowledge of T2’s software products, services, and processes (current and new) is required which can be obtained through training, practice, reading, and dedication to gain such knowledge.
Advanced knowledge of various software products including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook.
Experience managing multiple, competing priorities simultaneously with minimal supervision.
Strong public speaking and presentation skills.
Travel may be required up to 25%.
Understanding of current and future payment trends.
Understanding of payment compliance and regulatory standards.
Ability to detail product specifications.
Understanding and experience of Agile or Stage-Gate development methods.
Demonstrated attention to detail and strong product management skills for the entire product life cycle management.
Teamwork and communication and interpersonal skills are required as you work directly with T2’s customers, sales channels, business development, engineering, and professional services.
This position can be Indianapolis or Vancouver (Burnaby) based.