Project Manager (Burnaby, US)

T2 Systems

T2 Systems, Inc., a growing SaaS and embedded hardware company is currently seeking a Project Manager to join our team! This role is a great opportunity to enjoy the rewards of a Deloitte & Touché recognized Fast 500 growing technology company.

T2 Systems has been delivering proven parking technology since 1994. Our comprehensive portfolio includes software and hardware used by universities, cities, hospitals, stadiums and businesses to manage parking. T2 Systems is trusted by close to 400 organizations in the U.S. and Canada. T2 Systems is headquartered in Indianapolis, Indiana and has virtual offices throughout the United States and Canada.

Culture, Perks & Benefits

T2 employees enjoy a new modern office that has a large kitchen/cafe with fresh organic fruit delivered weekly, along with access to complimentary specialty coffees and beer on tap. Scooters are available in the office for a fun way to get from one end to the other, as well as darts and foosball tables which are available for staff when they need a short break from work! T2 also has an active social committee who plans many fun activities throughout the year.

As a permanent fulltime employee, you are eligible to receive a competitive benefits package that includes an employer match RRSP program.

The business park offers free access to gym facilities and also provides complimentary daily bus transportation that travels to and from the Skytrain and Brentwood Mall.

Summary of Position Functions

T2 is currently looking for a Project Manager who can directly manage parking implementation projects. This position reports into our Burnaby office and reports directly to the Manager, Project Management.

Essential Position Functions

  • Directly manage and execute the implementation requirements of T2’s clients, which include private parking operators, municipalities and universities. These projects will involve the coordination of all aspects of the implementation, whether it is remote or on-site direction of end users and third-party partners. Examples of tasks included in your scope of duties would be: delivery of initial and follow-up training, direct involvement with physical installation execution as required, and troubleshooting technical issues both in person and remotely.
  • Track and report on project metrics such as: time logged, overall budget, expenses, revenue recognition, and final margin.
  • Deliver technical training to customers using Web-based virtual applications and facilitate training at customer sites.
  • Work with Technical Support to recreate field issues and act as Level 2 Support.
  • Manage internal projects to improve internal processes. These projects will be directed by the Manager, Project Management-Canada.
  • Other related duties that arise from time to time.

Education, Qualifications and Experience

  • Strong field project management skills, including knowledge of various project management tools and techniques.
  • Minimum 1 year of experience delivering technical training.
  • Ability to manage multiple and often conflicting priorities and tasks.
  • Proven ability to build effective working relationship with colleagues, clients, and sub-contractors.
  • Experience working with government offices would be considered an asset.
  • Strong verbal and written communication skills.
  • Technical troubleshooting skills with combined software and hardware systems.
  • Excellent facilitation and conflict resolution skills.
  • Proficiency with MS Windows, Excel, Word, and MS Project.
  • Must be able to travel regularly (25-50%) throughout North America and be comfortable with being on the road for extended periods of time.
  • Experience in the parking industry is not required, but would be considered an asset.
  • Working knowledge of Linux OS is also an asset.
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