Sales Support Assistant (Tacoma, US)

TagMaster North America

Job Summary:

TagMaster North America is seeking an experienced and accomplished Sales Support Assistant with the ability to multi-task and support the sales team, marketing team, and technical services team as assigned. Experience and knowledge of RFID (Radio Frequency Identification) products for vehicle access and security is a plus. This is a full-time position with excellent benefits and is available immediately. This position reports to the Sales Manager directly but will support multiple divisions as assigned. Principals only, No Recruiters, please. Do not contact with unsolicited services or offers.

Responsibilities include but are not limited to:

• Possessing and communicating a thorough understanding of all relevant products and services
• Educating both current and prospective customers on all available products, uses, and pertinent technical information
• Qualifying customers/projects and recommending products based on project requirements
• Contacting sales prospects through use of CRM, telephone and email
• Calling and maintaining relationships with existing customers through telephone and email
• Sending proposals and technical information to prospective and current clients
• Managing all customer accounts with a high level of care and professionalism
• Coordinating primarily with the sales group to facilitate sales functions and processes
• Researching and evaluating current and prospective market verticals
• Setting up and coordinating meetings and conferences in support of sales team efforts
• Creating and modifying documents using Microsoft Office Word, Excel, PowerPoint, etc.
• Performing basic administrative and clerical duties such as photocopying, faxing, mailing, filing, and others as needed
•Reporting to other departments as needed

The Sales Support Assistant should be team-oriented, customer-focused, and possess excellent time management and prioritization skills. It is essential this individual be disciplined and highly ethical as well as represent the professional image of TagMaster North America at all times.

Qualified applicants should possess:

• Bachelor’s degree (or an equivalent combination of education, certification, training and/or experience)
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
• Ability to make outbound calls and emails to prospects and current customers with a high level of professionalism, efficiency, and accuracy
• Ability to make proper notations for each account through the use of CRM
• Dynamic problem solving skills and the ability to deal with a variety of fluid variables in situations where only limited standards may exist
• Excellent verbal and written communication skills
• Strong organizational skills
• Knowledge of RFID technology a plus

Additional Requirements:

•Must be legally eligible to work in the United States
•Travel and fieldwork, including international travel, may be required. Therefore candidate must possess or be able to acquire a valid U.S. passport
•Must be able to use public transportation for business travel (common carrier)
•Must be able to work at the TagMaster North America office located in Tacoma, Washington USA
•Must be able to understand instructions given in English, both written and verbal
•Must be able to lift up to 50lbs


Salary or Hourly Position Compensation DOE – Bonus based on company and individual performance – Dental Insurance – Paid vacation/sick time. In compliance with the Americans with Disabilities Act, TagMaster North America provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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