A fresh approach to parking in Bexley
A new era will begin for parking in the London Borough of Bexley from 1 April, with the appointment of NSL as the new parking enforcement contractor.
They won the five year civil parking enforcement contract with the Council, following a competitive cost quality tendering process.
Cllr Craske, Cabinet Member for Transport, said: "This new contract marks the beginning of a fresh approach to parking in the borough. We have tied in a range of improvements that will provide better value for money and gives us more flexibility to target our resources.
"All parking customer services and challenges of Penalty Charge Notices will be dealt with 'in house' by Council staff, so there will be a clear separation between the enforcement and appeal processes."
Tim Cowen, Director of Communications at NSL commented: "We always try to deliver a first class public service. On street parking management is all about customer service - it is our job to encourage drivers to park responsibly and to help improve access to kerb space for drivers, and improve road safety and reduce congestion for all road users. We also believe Civil Enforcement Officers should be ambassadors for their borough, so we hope that any visitors to Bexley who need directions will be ably assisted by our team working on the streets."
The new contract is part of a package of value for money and customer service measures being undertaken by the Council through the Bexley First programme.
Cllr Craske, Cabinet Member for Transport, said: "This new contract marks the beginning of a fresh approach to parking in the borough. We have tied in a range of improvements that will provide better value for money and gives us more flexibility to target our resources.
"All parking customer services and challenges of Penalty Charge Notices will be dealt with 'in house' by Council staff, so there will be a clear separation between the enforcement and appeal processes."
Tim Cowen, Director of Communications at NSL commented: "We always try to deliver a first class public service. On street parking management is all about customer service - it is our job to encourage drivers to park responsibly and to help improve access to kerb space for drivers, and improve road safety and reduce congestion for all road users. We also believe Civil Enforcement Officers should be ambassadors for their borough, so we hope that any visitors to Bexley who need directions will be ably assisted by our team working on the streets."
The new contract is part of a package of value for money and customer service measures being undertaken by the Council through the Bexley First programme.
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