MAG and the combined digital expertise of AeroParker and KMP Digitata have launched the new booking system this week which allows airport customers to pre book car parking and other third party ancillaries using any mobile or tablet device. Having worked alongside MAG for a number of years, we are proud to present our latest project which has now been delivered to Bournemouth, East Midlands and Manchester Airport.
Having highlighted the increase of customers booking airport car parking via their mobile or tablet, MAG felt it important to offer this service direct from its airport websites. The new system built by KMP is completely responsive no matter what size or screen resolution, enhancing usability and creating a greater customer experience. The responsive system has been designed to offer airport customers the simplest solution to making a purchase with a user centric, step-by-step approach. All 3 UK airports now deliver a consistent and seamless experience to every customer who utilises the system on any mobile device or tablet.
Here is the booking system on Manchester airports website which is now available when visiting the site:
The integration of Google maps which pin points the location of each car park is also a key solution to providing the best user experience. KMP has included this feature to inform customers and guide them effectively to where they need to be. Interacting with the feature lets a customer know of transfer time between a chosen car park and the terminal, therefore enhancing a customer’s confidence in the journey as well as the service.
Here is the map which highlights all of Manchester Airport’s car parks on offer:
MAG, AeroParker and KMP Digitata all look forward to seeing positive results very soon and are confident that customers now have access to the most up-to date system which guarantees a great airport experience even before arriving at the terminal.
“We are delighted to continue our work with MAG, developing customer focused solutions and creating easier processes for airport customers. KMP believe the new booking system will certainly showcase great results within the first few weeks of launch and are proud to have been involved with yet another MAG project.”
Rhodri Edwards – Client Services Director at KMP Digitata
AeroParker is trusted online and mobile software offering airports a channel to significantly increase non aeronautical revenues through prebook parking and ancillary sales as well as a simple way to capture data for customer relationship development and commercial gain. The software has been written and is wholly owned by KMP Associates Limited t/a KMP Digitata. It has been in service for 10 years and is currently serving 5 UK airports and several white label parking products for airlines including Monarch and BMI Baby.