Assuring car parking and ancillary pre-bookers that they are in safe hands throughout the payment process should be a priority for any ecommerce provider. Keeping passengers engaged also remains paramount. To meet customer expectations of a personalised and slick shopping experience, we believe airports must create a seamless journey from mobile to the car park and to the terminal.
At AeroParker we have employed a range of processes and protocols to ensure the highest standards of security and data protection. It is the combination of these elements that has allowed AeroParker to remain a tried and trusted airport technology provider handling millions of transactions per annum since 2000.
We are consistently improving our car park and ancillary pre-book e-commerce platform, offering passengers the best experience when pre-booking their parking or other additional add-ons such as fast track or lounges. As well as being certified PCI-DSS Level 1 compliant providers, now customers also have the option to store their credit or debit card or Paypal details in a secure vault for future use. AeroParker’s MyAccount area capitalises on this by allowing passengers one-click to purchase for ongoing bookings
AeroParker’s payment integration, in a similar fashion to world leading brands such as Uber and Airbnb, offers this all-in-one payment solution to process credit card transactions, bringing simple and easy-to-do payment processing right to the door of airport customers before them even arriving at the airport.
The payment process is so quick, airports don’t have to redirect customers to another site for checkout and therefore reducing the chance of basket abandonment, whilst still maintaining the highest levels of security.
AeroParker CEO, Jon Keefe said: “The airport parking industry is an extremely competitive complex market. From an airport’s perspective they need to effect the most efficient transaction user journey possible. For the passengers, airports need to reassure them that their information is in safe hands, from the second they start browsing the site to the moment they receive an email confirming their purchase. This is a significant area of focus for us at AeroParker.”
AeroParker is a specialist pre-book and pay e-commerce platform for airports including yield management which offers airports a direct channel to sell parking and ancillary products and services to passengers in advance, whilst building customer relationships for future commercial gain. With 15 years’ experience in airports, AeroParker works with airports such as Manchester, Cologne, Humberside and London Stansted and airport groups such as Avinor.