Another Hotel Valet Parking CVPS Installation at the Boston Copley Place

CVPS, Service Tracking Systems' valet parking management solution, services the Marriott Copley Hotel in Boston, a location managed by Towne Park.
This is the second Boston Copley Place hotel valet installation. The Westin Copley has been a long time CVPS client, complete with vehicle imaging technology for damage assessment and license plate recognition technology for automatic vehicle identification.  
As guests enjoy an evening in Back Bay, a stroll down Newbury Street, or a game at Fenway, visitors can park in the centrally located Marriott Copley Place and know that their cars are in good hands. The Marriott Copley Hotel valet parking services are operated by Towne Park.

The CVPS software accounts for every vehicle parked.  The CVPS system knows who parked and retrieved which cars and at what times. The average wait times are accurately and quickly available which helps management make the necessary staffing adjustments and increase customer service by allowing guests to decide when its a convenient wait time for them to pick up their cars.

The CVPS system has allowed us to effectively manage the valet operations at the Boston Marriott Copley Place and focus more on revenue control and customer service, said Tom Gleeson, Systems Consultant Towne Park

The CVPS software has proven to improve management, revenue and customer service across hundreds of hotel parking operations nationwide.

We are pleased to service another Towne Park location. This Boston hotel location is another step towards strengthening our relationship with Towne Park, said Andy Preas, President of Service Tracking Systems, Inc. 

About Service Tracking Systems, Inc.

Service Tracking Systems is a world-wide technology solutions provider with over 500 installations in most major cities across the US, Canada, Australia, and Dubai. Service Tracking Systems product suite includes the worlds leading valet parking management software ( powered by CVPS), proprietary vehicle inspection systems, license plate based alert software and a full featured bell-desk management system. Client locations include casinos, hotels, airports, office buildings, off airport parking, shopping malls, residential communities, and parking garages.

Service Tracking Systems was the first to automate the valet parking industry with its CVPS product line, providing valet operations across the world with innovative valet management tools and market expertise. Designed by an operator with 30 years of valet parking industry experience, Service Tracking Systems provides the tools to measure service levels, streamline operations, minimize damage claims, elevate the customer service experience and quantify employee performance. 

About Towne Park

Towne Park is Americas valet parking and parking management experts.  On behalf of our 300 plus hotel and healthcare clients, we welcome thousands of guests and patients every day from coast to coast.  Serving people is our passion and we are driven to serve with excellence in all we do. 
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