Automated Valet has released a customized iPhone app for Parking Concept, Inc.s (PCI) Dallas/Fort Worth International Airport operation, called DFW Airport Valet. The app is free and can be downloaded from the Apple app store.
This is the first valet location in the world to have its own iPhone app, says Ken Gulec, Automated Valet Founder and CEO. It is a true breakthrough in the valet industry.
The app gives valet customers the ability to plan their valet itinerary using their iPhone. With a few taps they can make reservations, enter their vehicle information, flight details, and special requests. They can also add a tip to their bill all using their phone.
DFW customers will find the already excellent valet service they receive through PCI to be even faster and more efficient. The app saves them the time they would have to spend contacting a reservations desk, checking in with valet staff and requesting their vehicle on the return. No kiosks or podiums are required just an iPhone. The vehicle will be ready before the customer even lands.
Any special services like car washes can be requested with the initial reservation and will be completed before the customer arrives.
For the operator, the app saves time and money by decreasing the need to conduct these tasks for the customer. Valet staff can focus more energy on other aspects of customer service.
PCI Vice President David Mueller says this latest innovation solidifies an already great product in place at the DFW operation. Automated Valet installed its operating system, AVPM, at DFW Airport Valet several years ago and he says the experience has been more than positive.
DFW International Airport is on the leading edge in many areas of Guest Service, Mueller says. AVPM gives us the power to serve our valet customers quickly and efficiently and new app is going to make our service even better.
AVPM, the only valet parking application of its kind. For more information visit www.automatedvalet.com or www.valetsolutions.com
Please visit the App Store for more information and free download by clicking the link provided.