Automated Valets Virtual Data Entry streamlines customer service
Plantation, Fla. March 2010 Imagine one of your most important clients arrives at your valet facility, hands over their keys, takes care of their business and then leaves the same way - but you were never even aware they were in the building. These days good customer service is vital to success, and taking special care of your high profile customers is nonnegotiable.
Automated Valets Virtual Data Entry System with Bluetooth scanners makes it possible for a valet operation to serve every type of customer well and acknowledge the VIP customer from the moment they enter the facility. Handheld scanners record the make, model from the VIN number of each vehicle, as well as specific rates and discounts, the identification of the valet employee, and ticket information. In addition, the system can be set up to automatically offer custom rates for VIP customers, and gather information about frequent parkers.
This capability, part of the AVPM valet operating system, gives valet operators the power to recognize customers by their vehicles VIN number. Hotels can connect to the system to facilitate billing, casinos can use Virtual Data Entry to offer privileges to high-stakes guests, and any other valet operation can use the system to customize service.
Special incentives for frequent parkers can include automatic coupons, no wait priority service and any consideration your facility is prepared to offer. And its all automatic. The scan takes less than a second and all information is immediately transferred to the dispatch and emails are sent to alert staff whenever the client checking in should receive attention beyond daily standards for good service.
The Virtual Data Entry System makes valet parking for every customer, not just the VIP. The process of check in and check out is less than a minute and because all the necessary information, including the color of the car, can be scanned instantaneously, the wait is eliminated and charges including validations or customized rates are handled smoothly.
This system comes with full and uninterrupted technological support from Automated Valet. Maintenance and operation issues are addressed immediately. Contact Automated Valet for more information on this innovative tool for providing great service to your customers.
AVPM, the only valet parking application of its kind. For more information visit www.automatedvalet.com or www.valetsolutions.com
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