The fact that there was a huge demand for the servicing and maintenance of Cale terminals in Denmark was obvious as soon as Cale Danmark opened its doors.
In October 2012, Cale opened a new sales and service office in Denmark - Cale Danmark. The company is centrally located in Odense, the country’s third largest city.
Since it was established six months ago, the company, which currently employs three people, has been preparing itself for the servicing of the existing 500 MP 104 terminals in operation in Denmark in the best way possible. Cale Danmark has therefore built up a complete stock of Cale spare parts, so as to be able to offer professional, efficient and fast delivery, directly from its own stock.
Plans for the future
The people at Cale Danmark are now primarily focused on upgrading the last magstripe readers to EMV, so that all parking terminals in Denmark will be running the latest standard and guarantee secure and stable card handling.
Cale Danmark has recently signed a service agreement with one of the largest Danish parking operators to service and maintain its entire stock of ticket terminals across Denmark (over 100 MP 104 terminals). The contract includes a thorough inspection of the terminals every second year, and continuous software updates. This will form a good base for the service department.
The company is also to begin introducing CWT to the Danish public. Two CWTs, one CWT Compact and one CWT 2120, are already set up in the Danish showroom to be programmed and used for education purposes.
The first CWT Compact will be delivered and installed in Denmark in mid-May. Thereafter, the terminals in two multi-storey car parks operated by Q-Park will be upgraded from an MP 104 to a CWT Compact post-payment network. This is something that Cale Danmark has been looking forward to.
Interesting projects ahead
Picture: Jens Thorup, MD
Jens Thorup, Managing Director, says, ”In Denmark, we see getting Cale WebTerminal introduced as a big and positive challenge, not to mention the functions this line can offer. We have started getting enquiries for mobile payment and an integrated control function. Large focus is put on enforcement and security, where better solutions can be offered with the CWT.”