Central Parking System, Inc. (“Central”) today announced it has expanded its relationship with Zingle and its innovative text-for-your-car solution. Zingle’s customized solution for Central Parking, known as TEXT N GO, which allows customers to text their valet ticket number and then receive an automatic text response confirming when their car will be ready, will now be available in Central Parking’s mobile apps. Central’s feature rich mobile apps are available at the iPhone App Store and on Google Play for Android, in addition to being available on Central Parking’s website.
“There is no doubt about it…Americans (especially New Yorkers) hate to wait. An Associated Press poll shows that most Americans will only wait 15 minutes at any one time. This intolerance for waiting is what inspired text solution Zingle and its latest partnership with Central Parking to deliver a service that speeds up the daily commute,” said Zingle’s CEO, Ford Blakely.Zingle’s innovative text-for-your-car solution results in less waiting, faster commutes, and happier customers. The text-based service provided by Zingle is a free, complimentary service for Central Parking customers to use and is currently available at many of Central Parking’s New York parking locations and soon other parts of the country.
“In the fast pace world in which we live every second counts. Providing fast professional customer service is a challenge for every company. This challenge is magnified in a place like Manhattan where life moves at a rapid pace, and Zingle is helping Central Parking improve service to meet this challenge," said Central Parking’s CEO, Jim Marcum. “Zingle's text-for-valet-service now helps thousands of New Yorkers get their cars faster at Central Parking facilities,” he added.
"As technology continues to expand, it is critical that we provide our customers with the latest and most beneficial capabilities,” said Central’s Vice President of Marketing, Vincent Raguseo. “By providing them with the capability to text their ticket number, we allow them to use cell phone technology to automate and speed up what normally is a manual time consuming activity,” he added. New Yorkers like Jennifer Kish, Marketing Director, also agree that texting works better saying, “In New York City, you hate waiting for anything. With Zingle, I text my ticket number and get my car minutes later. In the past, I’ve waited 30 minutes plus, and now I only use Central lots that offer TEXT N GO.”
About Central Parking
Central is a leader in parking management serving large and small property owners, infrastructure funds and governmental clients to maximize service, revenue and value creation. With operations in 38 States and Puerto Rico, the Company’s locations include: mixed-use developments, office buildings, hotels, stadiums and arenas, airports, hospitals, universities, municipalities, and toll roads. In addition, through its USA Parking subsidiary, Central is one of the premier valet operators in the nation with more four and five diamond luxury properties including hotels and resorts than any other valet competitor. Central’s over one million parking spaces operate under the brands Central Parking System, CPS Parking, New South Parking and USA Parking.
Headquartered in Manhattan, NY with offices in San Diego, CA, Zingle’s text service is fast and easy. Zingle makes communicating customer-to-business requests as simple as sending a text. Zingle text solutions are used in foodservice operations, valet parking services, hospitality, golf courses, and many more industries. Zingle is for customers who hate 2 wait and businesses who hate to keep them waiting. Zingle supports business and customers across the United States, Puerto Rico and Canada.