Chauntry Parkspace is now available Worldwide!
Wellington International Airport in New Zealand has become Chauntrys first client outside Europe.
Wellington Airports new on-line car park booking service is a first for New Zealand airports and allows the customer to access considerable savings by booking early.
The Airport was aware of the potential of on-line pre-booking for parking, stimulating demand that should result in an overall increase in revenues.
Airport visitors can now seek the lowest rate available for car parking by pre-booking a space online. Customers are encouraged to go online as soon as their travel arrangements are finalised to access the best discounts. We have responded to customers inquiries as to how we can provide guaranteed priority access to our car parks. Customers know when they are travelling and they want certainty at a good price. The new on-line booking system offers customers flexibility in choice and supports corporates seeking the best price of the day, said Wellington Airport CEO, Steven Fitzgerald.
The new booking system is a clear 5-step process available through the airport web site. It realistically supports the traveller, whose plans may change, allowing booking changes and cancellations up to the day of travel and receive a full refund during the launch offer. The process is fully integrated with existing car park equipment, simplifying car park entry and exiting. Customers will use the credit card at the boom gate, negating the need to carry a ticket or go to either the kiosk or payment machines separately.
Wellington Airport set out to source a proven product to ensure reliability for customers from day one, selecting UK-based Chauntrys Parkspace solution, hosted in the UK. The arrangement with Chauntry involves modest set-up costs with on-going transaction-based processing fees.
Chauntry had the challenge of meeting a very tight time table that required the service to be live well before the Christmas period. The time difference necessitated commitment on both sides to early mornings and late evenings at key stages of the project including webinar based training.
The successful implementation of Wellingtons on-line pre-booking solution on schedule to a client literally on the other side of the world, proves not only our global capability but also our commitment to customer excellence comment a delighted Theresa Hughes, Chauntrys Managing Director. Our solution can enable any airport anywhere in the World to truly develop customer service with the significant potential benefit of increasing non aeronautical revenue, very important in these commercially challenging times.
Wellington International Airport Limited is majority owned by Infratil. Infratil is an owner and operator of businesses in the energy (mainly renewable), airport and public transport sectors. Its energy operations are predominantly in New Zealand and Australia. The company owns other airports in Glasgow and Kent in the UK and Chauntry provides car parking solutions to Infratils Glasgow Prestwick Airport. Infratil's public transport services are in Auckland and Wellington, New Zealand.
The Airport was aware of the potential of on-line pre-booking for parking, stimulating demand that should result in an overall increase in revenues.
Airport visitors can now seek the lowest rate available for car parking by pre-booking a space online. Customers are encouraged to go online as soon as their travel arrangements are finalised to access the best discounts. We have responded to customers inquiries as to how we can provide guaranteed priority access to our car parks. Customers know when they are travelling and they want certainty at a good price. The new on-line booking system offers customers flexibility in choice and supports corporates seeking the best price of the day, said Wellington Airport CEO, Steven Fitzgerald.
The new booking system is a clear 5-step process available through the airport web site. It realistically supports the traveller, whose plans may change, allowing booking changes and cancellations up to the day of travel and receive a full refund during the launch offer. The process is fully integrated with existing car park equipment, simplifying car park entry and exiting. Customers will use the credit card at the boom gate, negating the need to carry a ticket or go to either the kiosk or payment machines separately.
Wellington Airport set out to source a proven product to ensure reliability for customers from day one, selecting UK-based Chauntrys Parkspace solution, hosted in the UK. The arrangement with Chauntry involves modest set-up costs with on-going transaction-based processing fees.
Chauntry had the challenge of meeting a very tight time table that required the service to be live well before the Christmas period. The time difference necessitated commitment on both sides to early mornings and late evenings at key stages of the project including webinar based training.
The successful implementation of Wellingtons on-line pre-booking solution on schedule to a client literally on the other side of the world, proves not only our global capability but also our commitment to customer excellence comment a delighted Theresa Hughes, Chauntrys Managing Director. Our solution can enable any airport anywhere in the World to truly develop customer service with the significant potential benefit of increasing non aeronautical revenue, very important in these commercially challenging times.
Wellington International Airport Limited is majority owned by Infratil. Infratil is an owner and operator of businesses in the energy (mainly renewable), airport and public transport sectors. Its energy operations are predominantly in New Zealand and Australia. The company owns other airports in Glasgow and Kent in the UK and Chauntry provides car parking solutions to Infratils Glasgow Prestwick Airport. Infratil's public transport services are in Auckland and Wellington, New Zealand.
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