Diamond Parking congratulates Impark for recognizing the value of customer service
Diamond Parking Ltd. today extended its congratulations to its competitor, Imperial Parking Canada Corporation, for
extending to its customers the same amenities Diamond Parking has been providing for over twenty years at all its North American locations.
extending to its customers the same amenities Diamond Parking has been providing for over twenty years at all its North American locations.
Diamond Parking introduced its "We Care!" program in 1985. For the past twenty years, this customer-focused program has provided complimentary services to any customer parked in a Diamond Parking lot who need help to:
1. Retrieve keys locked in the vehicle
2. Inflate a flat tire or install a spare
3. Jump start a dead battery
4. Supply enough gas to reach the nearest 24 hour gas station.
Diamond Parking will have a tow-truck operator cheerfully jump-start dead batteries, change flat tires, unlock cars and/or provide a gallon of gas to any parking customer who needs it. Our goal is to provide the best service possible and to help make the customer feel he or she is getting more than just a parking space. The most impressive part to this program is that it is a complimentary service.
About Diamond Parking
Diamond Parking is a family-owned-and-operated company and the oldest and largest privately-owned parking company in the world. It has long recognizedthat it is in the service business, so it is pleased that their hallmark service is being duplicated by its competitors twenty years after Diamond Parking introduced it. Truly this is a case where 'imitation is the highest form of flattery.'
The ultimate benefactor for such programs is the customer, who now has more parking lots to choose from in order to receive this service.
About Imperial Parking (Impark)
Founded in 1962, Imperial Parking (Impark) is an industry leader in parking management. With over 1,750 parking facilities, 250,000 spaces in Canada and the United States and 3,700 employees, Impark is the third largest parking management company in North America.Impark operates parking facilities on behalf of property owners and asset managers under parking management agreements and through providing bankable leases. Impark has a reputation for offering superior service to its customers and clients and is well known for employing leading edge technology in parking solutions.
www.impark.com
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