High Praise for the Radix Rugged Handheld Computers Bringing Ticketing Excellence To Car Parks In Lincolnshire

Radix products add significant value wherever users operate in a potentially harsh environment such as outdoors in all weathers, and where the frequency of use is high, for example, mission critical applications.

East Lindsey Council in Lincolnshire has recently invested in a computerised car park ticketing system to police over 6,100 car parking spaces across 14 towns in Lincolnshire.

A very enthusiastic Brian Small, Technical Car Park Manager for East Lindsey Council commented: “The quality of the Radix equipment is worlds apart from the other manufacturer’s devices we have used in the past. Our guys are carrying these units about all day, in all weathers, and the units need to be very robust. The Radix units are the most reliable we have experienced. We have been using the Radix FP40 portable printers for many years and have never had a problem with their reliability. It is good that the Radix handheld computers are just as dependable. We are looking to purchase carry cases for these handheld units and replace all our old units with Radix handheld computers in the near future.”

The Radix computerised car parking system consists of Radix FW300 ultra-rugged handheld computers and FWP30 integrated top box printers. The application software and system was implemented and managed by Compex, a Radix business partner.

Brian Small was happy to explain the system and discuss the benefits they have already seen since installation. “Lincolnshire is a seaside county and in the summer months we see a much higher use of parking spaces. Therefore East Lindsey employs seasonal staff as well as full time Parking Officers. The Council is responsible for off-street parking in pay and display car parks and the Parking Officers use the Radix equipment to issue excess charges on the spot.”

Monitoring 50 car parks in an area over 700m2 mainly by foot, the East Lindsey Parking Officers had very important requirements and objectives for their new computerised parking system. Firstly, they had learnt from experience that due to the inclement and changeable weather conditions, a highly rugged device was needed. Secondly, they wanted less weight and less separate items to carry. East Lindsey Council also wanted to be able to use pre-printed and customised paper for the tickets and finally, wanted a system which was future-proof – offering the ability to expand with their business.

With the FWP30 printer integrated with the FW300 computer the one-piece ultra-rugged solution from Radix, and, the software provided by Compex designed around the requirements of East Lindsey Council, all the objectives have been met. East Lindsey are also able to use customised paper which is a pre-printed form complete with their logo. East Lindsey Council are looking to exchange all their older handheld computers for the new FW300 and FWP30 from Radix as they have been so impressed with their reliability and functionality.

Radix works with a global network of specialist system integrators who are able to provide mobile computing solutions tailored to the needs of the customers.

Radix is a total mobile computing solution provider for demanding environments. With proven technical expertise in the design and manufacture of sophisticated yet durable and reliable mobile computers. Radix products are the ideal complement in the field.