Hilton Chicago O'Hare has been using Service Tracking Systems's CVPS application for years to manage their valet parking. Now, they are taking steps towards increasing customer service while saving staff time, and money.
Hilton O'Hare guest will soon be able to initiate their own vehicle request and parking payment 24/7, no wait, no staff. In airport environments, where time is most important, good customer service is being able to serve guests fast and accurately. Self-serve kiosks process payment, add tips to the valet, and provide live retrieval time information.
Service Tracking Systems's self-serve request kiosk have been proven to save money by decresing staff, and improving revenue control. Visit us at www.servicetrackingsystems.net to find out more.