After just over a month offering Passbook and PassWallet digital car park passes to their customer, Zurich Airport has reported significant take up with over a 1/3rd of customers activating the pass on their mobile phones.
Daniel Baumann, Zurich Airports’ Parking Yield Manager said, “We are very pleased with the initial results and expect the number of users to increase as customers realise the ease and simplicity of scanning their pass upon entering the car park. No more bits of paper to print and carry around. Inventive got us up and running really quickly and made the whole process clear and simple. We hope to take this a step further using membership types and loyalty programs. The benefit of different airports using it, will help us too.”
Gary Pyatt, Inventive’s Business Development Manager, comments. “Digital passes for parking makes so much sense to customers and the airport. Zurich are constantly looking at ways to improve the customer experience by delivering smart, user friendly digital services. Having a boarding pass and parking pass on a mobile device makes travelling less confusing and stressful. It also opens up a whole range of marketing and communication opportunities."
The advanced flexibility of Altitude Reservation, the world’s leading online reservation and distribution system, enables airports to maximise investment in their existing infrastructure by seamlessly integrating with new or existing barrier equipment, payment service providers and a range of digital services.
About Inventive IT
Inventive, headquartered in Manchester, England have a passion for the design and application of innovative technology solutions. Our team has extensive experience in a variety of sectors including Airports, Travel Agencies, Hotel, Retail, Tour Operating and Airlines. We're supported by a team of talented people and partners who share our vision, enthusiasm and a desire to deliver solutions that go beyond our clients expectations.
Our technology supports some of the world's largest airports with 14 airports based in the UK, Europe and North America currently signed up to use Altitude Reservation as their preferred parking booking engine.
We are now part of the ADVAM family of companies who are world leaders in payment and parking solutions.