Following a two-year period in which customers have been limited to only one payment option, the car park users of Chappell Drive in Doncaster have returned to state of choice on how to pay for parking. Doncaster Council have re-introduced payment machines accepting coins and contactless payment technology from IPS.
Richard Boultbee, Executive Director at IPS said “Providing a choice on how to pay for any product or service is an expectation and a good customer experience. People are becoming far more savvy about who keeps their personal data, and being forced into it just to pay for parking is probably seen as a step too far for most. Our technology allows operators like Doncaster Council to more easily provide their customers with an alternative fast cashless payment, and with contactless technology already in most people’s pocket, it makes perfect sense”.
About IPS UK Ltd
IPS UK Ltd is headquartered in Doncaster, South Yorkshire and are a wholly owned subsidiary of IPS Group, Inc. An industry pioneer, IPS has been delivering Smart City solutions for over 20 years. The company offers a fully-integrated Smart Parking suite comprised of secure multi-service parking terminals, parking terminal upgrade kits for third-party machines, vehicle detection sensors and SaaS management software.
Uniquely IPS manufacture and write the software for all components within their products and are also the payment service provider (PSP) for card transactions. This capability allows IPS to design a product to work in complete harmony to the benefit of the end user and removes complexity in deploying card payment technology for the operator.