MobileNOW!, the global technology innovator with the world’s most flexible and user-friendly mobile payment solution for parking, has successfully enhanced the MobileNOW! app with MobileNOW! 311, a service that quickly routes local Montgomery County parkers to citation information and other parking matters.
Montgomery County, the third most affluent county in the nation, hosts nearly one million early technology adopters and embraces the convenience of paying for parking via MobileNOW!.
“On behalf of the Montgomery County Department of Transportation and Division of Parking Management, we are extremely pleased with the service and accessibility that MobileNOW! provides for our local residents and commuters,” said Ed Mondonedo, Operations Chief, Montgomery County DOT Parking Division. “MobileNOW! gives parkers total convenience and peace of mind, which aligns very well with our mission to support public parking efficiently and effectively.”
MobileNOW! customers in Montgomery County may now quickly and easily use the MobileNOW! 311 Service directly from the MobileNOW! app on both Android and iOS mobile devices. In the MobileNOW! app, customers in Montgomery County are quickly routed to call or send an email regarding citation questions and other parking matters, thus reducing time spent finding contact information, routing to a customer service representative or navigating IVR prompts.
“Part of creating the very best user experience for our customers is streamlining and consolidating processes whenever possible—in other words, reducing the number of steps to complete everyday tasks,” said John Oglesby, MobileNOW! President and CEO. “So, we seized the opportunity to connect our customers with parking personnel and information updates—in just a couple clicks.”
Oglesby will be available for questions at booth #2101 at the upcoming International Parking Institute (IPI) conference in Nashville, TN on May 17-20, 2016.
About MobileNOW!, LLC
MobileNOW! LLC, headquartered in Rockville, MD, is the global pioneer, innovator and leading provider of mobile phone payment methods for the parking and electric vehicle (EV) charging industry. The customizable MobileNOW! platform, also known as the world’s most flexible and user-friendly mobile payment solution for parking, has expanded into nine countries and is the only mobile payment solution developed by parking professionals with operations experience. MobileNOW! dramatically improves customer experience and client revenues. MobileNOW! enables virtual payment and big data collection options and offers full enforcement, management and reporting capabilities, which tracks driver behavior.
MobileNOW! masters all mobile devices, including iOS, Android and BlackBerry platforms. For more information, visit www.mobile-now.com and email@example.com.
2275 Research Blvd, Suite 500
Rockville, MD 20850