MobileNOW!, the global technology innovator with the world’s most flexible mobile payment solution for parking, is celebrating five years of partnership with Montgomery County, Maryland.
“On behalf of the Montgomery County Department of Transportation and Division of Parking Management, we are extremely pleased with the service and accessibility that MobileNOW! provides for our local residents and commuters,” said Ed Mondonedo, Operations Chief, Montgomery County DOT Parking Division. “MobileNOW! gives parkers total convenience and peace of mind, which aligns very well with our mission to support public parking efficiently and effectively.”
Montgomery County, the second most affluent county in the U.S., first adopted mobile payment for metered parking using MobileNOW!’s IVR system, where parkers are able to start and stop their parking sessions remotely by calling a local phone number using their cell phones.
Since inception of the IVR system, local users have adopted the free MobileNOW! app for added convenience. Parkers are able to save an average of 33% by stopping their sessions in real time and paying only for time parked.
A local user recently commented, “This app works perfectly! It saves me so much time, and I am now able to expense my parking meter charges.”
MobileNOW! allows users to access transaction history and receipts online.
“We are thrilled to be the preferred payment source for parking in Montgomery County,” said John Oglesby, MobileNOW! President and CEO. “As customers continue to adopt the user-friendly MobileNOW! app, we are pleased to report our customer satisfaction rate is soaring to more than 99%*.”
To celebrate their five year partnership, MobileNOW! is holding a local customer appreciation event in Bethesda Lane on Saturday, November 21 from 10:00 AM to 2:00 PM at the corner of Woodmont and Bethesda Avenue.
*Based on call center and support inquiries volume
About MobileNOW!, LLC
MobileNOW! LLC, headquartered in Rockville, MD, is the global pioneer, innovator and leading provider of mobile phone and other cashless payment methods for the parking and electric vehicle (EV) charging industry. The customizable MobileNOW! platform, also known as the world’s most flexible and user-friendly mobile payment solution for parking, is available in nine countries and is the only mobile payment solution developed by parking professionals with operations experience. In addition to dramatically improving customers’ experience and client revenues, MobileNOW! enables virtual payment and collection options and offers full enforcement, management and reporting capabilities.
MobileNOW! solutions are developed for all mobile devices, including iOS, Android and BlackBerry platforms. For more information, visit www.mobile-now.com or contact firstname.lastname@example.org.
2275 Research Blvd, Suite 500
Rockville, MD 20850