parkbytext™, Ireland’s leading mobile parking operator, recorded a 72% increase in registered users in 2014, bringing the total amount of registered users to over 47,000 in Ireland alone. Total transactions throughout 2014 rose by 8% to over 320,000, 20% of these equate to pay-as-you-go customers.
parkbytext™ is a leading innovator within the mobile parking industry. Last July, parkbytext™ launched parkbytext™ 2Bill – their direct carrier billing service that enables customers to pay for their parking using their mobile phone bill or pay-as-you-go-credit. This is a European-first within the industry and is available to customers of Vodafone, O2 and Three in locations such as Heuston, Connolly and Kent train stations.
Parking by text has seen a 15% decrease from 2013 to 29% as customers switch to the parkbytext™ App which accounted for 29% of payments made. A further 29% of customers chose to pre-pay online; 5% through parkbytext™ 2Bill; 4% used the call centre (0818 444 999) and IVR - Interactive Voice Recognition.
parkbytext™ operates in over 300 car parks across Ireland, the UK and USA. In November parkbytext™ won the contract with Transdev to provide mobile parking payment in all Luas (light rail) Park + Ride locations (Dublin, Ireland). 2014 also seen parkbytext™ launch in 35 locations across downtown Houston Texas in partnership with Laz Parking, a major parking operator in the USA.
Jim Moore, CEO, parkbytext™ said: “We are delighted to have increased our customer base in 2014. We are focusing on the unique offerings we can provide to our customers and clients with innovative technologies such as parkbytext™ 2Bill. The Transdev contract win is a fantastic reward for the hard work and commitment of the parkbytext™ team. For 2015, we are looking towards new international developments and building on our current market relations.”
parkbytext™ parkbytext™ is Ireland’s leading mobile parking operator which provides convenient, cashless and cost effective parking by text, IVR, phone, app, web and now also by parkbytext™ 2Bill – parking payments direct to your mobile phone bill or credit – which is a European first in the mobile parking payments sector.
parkbytext™ operates in over 300 car parks in Ireland, the UK and the USA including Irish Rail’s nationwide car parks and third level campus sites, including Limerick Institute of Technology and Dundalk Institute of Technology. The service has extended to all Luas Park + Ride locations (Dublin Tram) as of November 3rd 2014.
As an international business, parkbytext™ has become an Enterprise Ireland HPSU client. In addition, the company was selected as a National Champion in the 2013/2014 European Business Awards. It is the first Irish finalist from the parking sector in the history of the awards to be given this accolade. The company was also named in the top Tech100 by Business and Finance in July 2014.
parkbytext™ have just launched a redesigned website for the Irish market (www.parkbytext.ie). US and UK customers will also be visiting the redesigned website in the coming weeks once final testing has been complete.