NSL Services Group has recently introduced new Pay and Display (P&D) machines in two cities in Northern Ireland (N.I.). The company has brought in 108 solar-powered Parkeon Strada NEOPS terminals as part of the new Controlled Parking Zones (CPZs) in Lisburn and Newry.
The Stradas have been installed for Roads Service, an executive agency within N.I.s Department for Regional Development, which assumed responsibility for civil parking enforcement following decriminalisation in October 2006.
Reliability and support were key issues in the terminal selection process. We work extensively with Parkeon, so they were a natural choice, explained Jason McFadden, NSL Services Group Contract Manager in N.I. We were impressed by Parkeons professional approach right from the start and their positive attitude is second-to-none.
The Stradas are centrally monitored in NSL Services Group Belfast office using Parkeons Parkfolio.com centralised management system. We use Parkfolio primarily to monitor the operational status of the machines and find it very easy to navigate, Jason McFadden continued. If someone calls claiming that they have encountered a problem with a machine, we are able check it out immediately on a PC.
Parkfolio.com also generates financial and statistical reports, which are accessed via the web, to help NSL Services Group manage its whole N.I. operation.
Simon Richardson, Parking Enforcement Manager with Roads Service, is impressed with the performance of the Stradas. He said, These machine are operating extremely well and I am very happy with the level of service they are providing to our customers. The total down time due to operational faults has been minimal, consequently we have received very few complaints from the public
A colour-coded parking zone indicator band has been fitted between the solar panel and the main body of each terminal. This helps to clarify the extent of the varying parking restrictions and tariffs for motorists, whilst also reducing the amount of signage required on-street.
NSL Services Group has opted for coin-only Stradas, which are fitted with transferable cash boxes for maximum security.
Parkeons distributor in Ireland, UTS Parking & Transportation, a division of UTS Technologies Ltd., is responsible for commissioning the terminals and handling warranty and service calls. We get fantastic support from UTS, nothing is too much trouble and they respond very quickly, added Jason McFadden.
About ParkeonParkeon is a key player in global parking and transport management solutions. With a 35-year history in the sector, the company is at the forefront of innovation and has a presence in 40 countries and 3,000 cities worldwide. The companys headquarters is in France, while it has offices across Europe (Belgium, Germany, Italy, Spain, United Kingdom) and in the United States, employing over 1,100 people worldwide.
Parkeons portfolio of products and systems is designed to ease congested streets and facilitate traffic flow. As a global leader in payment and ticketing solutions for parking and mass transit, Parkeon has played a significant role in the development of Pay & Display technology.
Formerly Schlumbergers Parking and Ticketing division, Parkeon formed in November 2003. In June 2007, Barclays Private Equity (France) became the major shareholder in Parkeon and the company posted revenues of €155 million in 2007. Parkeon prides itself on its participatory management style since December 2007, 30% of its employees have become shareholders in the business.
CONTACTSParkeon Limited, 10 Willis Way, Poole, Dorset BH15 3SS, U.K.
Tel: 01202 339494 Fax: 01202 667293 Web: www.parkeon.com
Bob Barnes or David Lloyd
About NSL Services GroupNSL Services Group, the biggest employer of Civil Enforcement Officers, parking attendants and traffic attendants in the UK, is rebranding.
The company is known as the NSL Services Group since April 21.
The new name is designed to reflect the increasingly broad range of services the company supplies.
As well as parking enforcement the company is also the UK's biggest supplier of business process services to the parking industry, and also provides a wide range of transport and related services, including bus and coach operations - notably at Heathrow airport and several public routes in west London - and services such as street design consultancy and debt recovery.