Long Island Rail Road (LIRR) customers in Mineola can now pay for parking by smartphone. LIRR president Phillip Eng announced that the railroad is working with Passport, the global leader in mobility technology solutions. The app will begin accepting parking payments at the LIRR’s Mineola Intermodal Center, at 65 Third Avenue in Mineola, which has parking for 960 cars. Use of the app adds convenience and additional features for commuters, and eliminates the need to use pay-on-foot machines on site.
The PassportParking app is free to download on iOS and Android. In addition to paying for parking through the app, users can also:
- Monitor parking sessions electronically
- Receive notifications for parking sessions ending soon
- Extend parking sessions remotely
- View payment history
- Receive email receipts
Three quarters of parking spaces used by LIRR customers are controlled by municipalities or private companies. If the app proves successful, it could be expanded to LIRR-owned garages that are managed by Allpro parking, which works with Passport.
Additionally, the LIRR envisions a potential extension to the 920-space garage at Wyandanch, which is also owned by the LIRR and managed by Allpro.
“Whether it’s reconfiguring our on-platform displays to provide information that our customers have asked for, adding GPS to our trains to provide more accurate real-time arrival estimates for customers, or simplifying and speeding the parking process, we are harnessing technology to make our customers’ experience with us easier and more pleasant wherever we can,” Eng said. “This new app creates new functionality to make interactions with our system easier. If it proves successful I hope we can roll it out elsewhere.”
“We are excited to be offering our state of the art technology to commuters using AllPro - Long Island Rail Road facilities as part of their daily commute,” said Mollie Bolin, sales executive at Passport. “Gone are the days of missing your train because you were waiting in line to pay at the paystation, or having to stand at the paystation on a cold day, everything can now be paid via app saving time and hassle.”
In addition to making parking easier, the LIRR is also working to increase the supply and availability of parking, building hundreds of new spaces along the Main Line, at New Hyde Park, Mineola, Westbury and Hicksville, as part of the Main Line Expansion Project.
Passport also powers mobile payments for parking for drivers that commute on the Metro North Rail line as well as across other New York regions including Albany, Rye, Buffalo and White Plains.
Passport transforms the way cities manage their operations. The company’s mobile-first platform has been adopted by more than 550 cities, universities, and private operators around the world in cities including Chicago, Toronto, London, and Miami, across more than 5,000 locations. Passport’s product lines — parking, transit and tolling payments, parking enforcement, and permit management — enable organizations in the public and private sectors to streamline their operations, enhance customer service, and make data-driven decisions. Passport has been recognized as one of North America’s fastest growing companies on the Inc. 5000 list and a Best Places to Work in Charlotte, North Carolina.
Passport is backed by a group of investors, including Bain Capital Ventures, Grotech Ventures, MK Capital and Relevance Capital. Learn more, or get in touch with Passport at passportinc.com.