The Valet Technology CVPS of Service Tracking Systems makes for a Smooth Valet Operation at FireKeepers Casino

FireKeepers Casino has only been open for a couple of weeks, and already its making a big splash in Michigan, the Chicago area, Ohio, and Indiana. Enthusiastic visitors are getting in the doors quick, with the help of the FireKeepers complimentary valet services along with the valet equipment and technology by Service Tracking Systems (STS).

FireKeepers Casino

Elements of Earth, Wind, Fire, and Air illuminate the casino both indoors and out. FireKeepers has 107,000 square feet of gaming space, including 2,680 slot machines, 78 table games, a poker room, bingo hall, five restaurants, and an attached parking garage with room for 2,080 vehicles. The resort is off busy Interstate 94 between Chicago and Detroit.

The CVPS Installation

HDCamProCorvetSMALL.gifThe CVPS valet system by Service Tracking Systems installed at the FireKeepers Casino includes the patented high definition camera lane, HDCamPro, to document the condition of the vehicle. This component of the valet system is proven to drastically reduce both the number of filed claims and the amount of claims paid out. The license plate recognition application allows for fast and automatic vehicle identification. The CVPS system automatically ties the vehicle images, license plate number, time, ticket and valet to the database in a matter of seconds, saving hundreds of data-input related labor hours each week. Guests conveniently request their vehicles at the valet desk from the comfort of the casino lobby. The valet desk station includes a dispatch and point of sale terminal.

About Service Tracking Systems, Inc.

Service Tracking Systems computerized valet parking system, CVPS, has been providing valet operations across the world with the highest quality of valet management tools and expertise in the market. Designed by an operator with 25 years of valet parking management experience, CVPS provides the tools to move traditional valet parking operations to a new plateau.

A valet operator can use CVPS to provide superior VIP customer service, streamline operations, minimize damage claims, track operations, and quantify employee performance. Since 1994, STS solutions have saved clients hundreds of thousands of dollars, not to mention time.

CVPS is a nationwide technology solutions provider with over 400 installations in most major cities across the US, Canada, Australia, and Dubai. Other core Service Tracking Systems products are BellDeskPro and CheckPointLPR. Client locations include casinos, hotels, airports, office buildings, off airport parking, shopping malls, residential communities, and parking garages.

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