Valet Parking and Bell Desk System automation needs are met by Service Tracking Systems at the CityCenter in Las Vegas

Service Tracking Systems has been selected to provide the valet parking and bell desk management systems for the $8.5 billion, 67-acre, CityCenter. With numerous MGM MIRAGE client locations throughout the country, Service Tracking Systems is no stranger to MGM MIRAGE resorts.
CityCenter.jpg The STS systems will support CityCenters ARIA, a 61-story, 4,004-room gaming resort; Las Vegas' first Mandarin Oriental Hotel, the 57 story, 1500 room Vdara Hotel & Spa; and Crystals, a 500,000-square-foot retail and entertainment district. MGM MIRAGE's CityCenter is located on the Las Vegas Strip between Bellagio and Monte Carlo, and is the largest privately funded construction project in the United States.

The CVPS system will include its patented valet vehicle imaging solution and license plate recognition cameras, as well as access controls for valets and residents. The high definition IP digital camera module documents the condition of the vehicle before entering the parking facility in order to ascertain the origin of damage liability. This application has proven to reduce both the number of damage claims filed and the total amount paid out, which provides a high return on investment. The LPR module automatically uploads the license plate number to the CVPS software, along with the valet attendant, vehicle images, date and time, allowing for automatic data entry.
The Bell Desk System at ARIA and Vdara will result in an efficiently operated bell desk department. The BellDeskPro software evenly distributes the service tasks among the bell crew and without bias, grouping them into common area tasks as needed. The software tracks each bellmans whereabouts, along with every front assigned and completed. The Bell Desk System includes dispatch terminals and bell queue stations.

The deployment of our industry leading technology at the CityCenter adds the crown jewel to our significant Las Vegas presence, increasing the number of systems deployed in the city to 47, said Kai Schuette, CEO of Service Tracking Systems. It is a thrill to look back to our first installation at New York, New York in 2002 and know that we have contributed to the success of so many operations, not to mention the many great people weve had the privilege to meet along the way.

About Service Tracking Systems, Inc.

Service Tracking Systems computerized valet parking system, CVPS, has been providing valet operations across the world with the highest quality of valet management tools and expertise in the market. Designed by an operator with 25 years of valet parking management experience, CVPS provides the tools to move traditional valet parking operations to a new plateau.

A valet operator can use CVPS to provide superior VIP customer service, streamline operations, minimize damage claims, track operations, and quantify employee performance. Since 1994, our solutions have saved clients hundreds of thousands of dollars, not to mention time.
CVPS is a nationwide technology solutions provider with over 400 installations in most major cities across the US, Canada, Australia, and Dubai. Other core Service Tracking Systems products are BellDeskPro and CheckPointLPR. Client locations include casinos, hotels, airports, office buildings, off airport parking, shopping malls, residential communities, and parking garages.

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