ALAN C. KAUFMAN
140 Uwapo Road, #27-202
Kihei, HI 96753
Operations & Management Executive
Regional V.P. / Regional Manager General Manager Operations Manager
General/Operations Management professional with creative vision and flawless execution. Proven expertise in increasing revenue streams, and capturing market share in highly competitive Parking industry. Leadership role in company expansion (40 new locations annually). Key contributor to market dominance in Pacific Northwest.
Professional career reflects over 20 years experience in executive administration, operations management, business analysis, strategic planning, and human resources. Possess a demonstrated record of success to increase organizational efficiency and enhance productivity, in union and non-union environments. Leadership has been utilized in small start up, medium sized organizational turn around programs.
Policy and Procedure Development
Customer Service and Retention
Purchasing and Materials Management
Budgeting - Capital and Operating
Staffing and Management Development
Recruitment, Training, and Leadership
Project Planning, Staffing, and Management
Diamond Parking Services, Maui HI 2- 2011 3-2012
Maui City Manager
Dramatically reduced operating expenses and implemented employee training and development programs to improve customer focus and employee morale.
Developed and implemented strategies for seeking new business that resulted in an expanded client base. Signed five new locations in the 1st eight months after assuming position.
Successfully re-negotiated contract renewals after implementing new policies and operating procedures.
PROTECTION TECHNOLOGIES, INC. 5-2010 Jan 2011
Recruited by owner to provide sales and consulting in order to grow company.
Developed existing relationship and creating new relationship with potential for 1.5 in sales.
Closed $250,000 in new sales agreement in first eight months of employment
DIAMOND PARKING SERVICES, Seattle WA 2006 April 2010
Regional Vice President (2006 2010)
Recruited and developed new management personnel three of which went on to become City Managers.
Oversaw business development for the Seattle region developing existing relationships and creating new relationships which grew the company on average of forty new locations each year.
Spearheaded RFP process in search for a companywide credit card processing company which resulted signing a new processing agreement saving the company over $120,000.
Presidents Award for most profitable region and new business acquisitions, (2007)
Regional Manager (2005-2006)
Increased overall net over twenty (20%) in first year overseeing Seattle market.
Restructured management structure enhancing efficiencys creating increased bottom line.
Promoted to Regional Vice President in 2006.
Award for most improved region, (2006)
Presidents Award for most profitable region and biggest increase in new business acquisitions, (2005)
Seattle Self Park Manager (2004-2005)
Developed first wireless/real time solution for electronic pay boxes used companywide.
Streamlined overall supervision of the division and reduced operating expense creating a forty (40%) increase in net income.
Promoted to Regional Manager in 2005.
Special Recognition Award for most improved city, (2006)
Attended City Manager (2003-2004)
Successfully negotiated over fifty (50%) of existing management agreements extending existing terms.
Developed and implemented marketing programs and streamlined expenses creating a twelve (12%) percent increase in net income.
Promoted to Seattle Self Park City Manager in 2005.
EDUCATION & AFFILIATATIONS
Bachelor of Business Administration in Finance, 1993
Loyola University, Chicago IL
(Financed 100% of education)
Professional Organizations & Certifications
Financial Management Association (FMA)
National Parking Association (NPA)
Certified Parking Professional (CPP)
Building Owner & Managers Association (BOMA)
Commercial Real Estate Women (CREW)
Highly proficient in Microsoft Office and all its components.
Kronos Workforce Management System
AS400 Accounting Systems